• Be the first contact between Click&Boat and our users and make sure that Click & Boat achieve its targets in terms of quality of service delivered to our users.
• Help our members by answering their questions (mail, phone, chat,…): how to use the platform, how to book, managing the oncoming problems.
• Be a key factor of connection between the Customer Service department and the other Click&Boat teams (Sales, Prospection, Finance, Management…) in order to improve our process and organizational methods.

This job contract requires to be present full-time during June, July and August and to work occasionally on Saturdays and Sundays.

A limited-time contract is possible as well.

Equipe :

• You will directly report to the International Team Leader and closely work with him/her. On a daily basis, you will also have many interactions with your colleagues of other markets and participate to a good team spirit within the Business Unit
• You will collaborate on a daily basis with the other departments of Click&Boat like Sales, Prospection and Finance
• You will join Customer Care’s department of Click&Boat (approximatively 30 employees).

• Spanish Native with excellent speaking and writing skills.
• Fluent in English
• Other language would be a big plus: French, German or Italian.
• Bachelor or a master degree in Tourism, International Trade, Sales
• Empathic and solving issue oriented
• Organized, dynamic and responsible
• Eager to challenge and be able to manage stressful situations.
• Loving boats would be a plus

If you want to flourish in a growing scale-up and be a part of a young and international team, join us!