Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we’re always there for them. And we’re always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in our people. To provide opportunities that challenge them, inspire them, and reward them. And to create a culture that’s open, supportive, and empowering. Because we know that’s the real secret to success – and the best way for us to keep building a better world for both our customers and the talented people who put them first.

Your work environment:

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices.

The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

Within the Group, you will join the Group Underwriting Office.

Within this Department, you will be part of the team Transformation & Operations. 

Job purpose

 As part of the AXA GUO, Transformation and Operations function, the ‘Group Underwriting Standards and Performance Function’ will perform a critical role in leading, defining, creating and maintaining/evolving the AXA GUO Underwriting Governance framework and performance monitoring strategy. Including; GUO owned Standards and policies, Technical Underwriting Authority Framework, that supports clear accountability for Technical Authority and clear boundaries for matters needing to be referred. Leading on the GUO Intern Control Framework and development of a communication strategy to support changes to AXA GUO framework and UW Governance.

Creation of non-financial KPIs to monitor adherence to Technical Underwriting Authority Framework, highlighting any issues (trends) and ensuring these are resolved within a timely fashion. Whilst also ensuring that all reviews and action points are resolved in a timely manner across the 1st Line (GUO), 2nd Line (Risk Mgt) and 3rd Line (Internal Audit).

Dimension 

• AXA CUO teams (around 160+ permanent staff in France & Spain) 
• AXA entities

Context and Major challenges 

The newly created Global Chief Underwriting Office is accountable for establishing, enabling, and driving profit and growth through Product Underwriting Strategy, Portfolio Design and Technical Underwriting Excellence in partnership with the AXA Entities, for both Commercial and Retail.

The CUO Transformation & Operations team, under the leadership of the Head of Group CUO Transformation & Operations, is responsible for driving the strategy of CUO & its execution at all levels.

This role will report to the AXA GUO, Group Underwriting Standards and Performance Manager

Key Accountabilities 

Working with the AXA GUO, Group Underwriting Standards and Performance Manager, you will:

• Work on the development of a single and consistent approach to our Underwriting Governance activities, for Life, Savings & Health, P&C Commercial, Retail, Claims and Pricing, including, but not limited to:
  •  Responsible for GUO owned SII and Standards. Ensuring that, GUO Policies and Standards, reflect:
    • Necessary changes due to Organisational changes (GUO, Group / GIE), reflect new regulations and / or Group initiatives
    • Drive simplification and clearly defined minimum standards to ensure clearly understood boundaries, across SII, Minimum Standards, International Letter, exclusion lists, Product Approvals etc, to support referrals to Group as may be defined, with appropriate referral and meeting cadence to support referrals.
    • PAPs – ensure clearly defined PAP process, roles and responsibilities, including when PAP are not needed.
  • Create, cascade, maintain and monitor AXA GUO Technical Underwriting Authority Framework. Ensuring that Technical Underwriting Authority is cascaded to all relevant stakeholders. Ensure a link to the financial planning process to support Risk Appetite definition, and translation in to GUL’s cascaded to Entity CEO’s.
  • Responsible for delivering a GUO Underwriting Communications strategy, tool(s) and calendar to communicate changes to AXA GUO Technical Underwriting Authority Framework; Underwriting Authority, Appetite, SII, Standards and R&G’s to GUO, GIE and entities with a clearly defined change management and version control mechanism, supported by a GUO Intranet site / portal to support version control and transparency.
• Accountable for the AXA GUO owned Internal Control Framework and ensuring that the controls are fit for purpose and reflect the changes in Group / GIE Organisation, newly created GUO Governance framework.
• Use non-financial / Underwriting Governance KPI dashboards to identify systemic issues and development of recommendations to resolve, including changes to GUO Standards, Policies etc.
• Develop and maintain a GUO calendar aligned to AXA GIE Corporate calendar and ensure GUO delivers all necessary deliverables within agree timeframes, including communicating on timeline, across: IDR’s and Technical Reviews, PAPs, Risk Appetite, GUL, SII and Standards, Etc
• Supporting the AXA GUO, Group Underwriting Standards and Performance Manager with additional tasks, as requested and working with the GUO LT, Risk Management and Internal Audit on themes running across GUO, LoBs/Regions (e.g. Internal Control with Risk and Group, Audit findings across LoBs etc.)
• Lead and support continuous improvement of all UW governance frameworks and controls through, UW Governance Performance KPIs’ Metrics, regular dialogue with all key stakeholders (GUO, Functions, Entities, Regions) leveraging lessons learned from UW reviews and audits

A key dimension of the role involves having a continuous improvement/simplification mindset, collaborating with all key stakeholders to identify potential improvements in our Governance, tools and dashboards.

Vous rejoignez une entreprise :

-    Responsable, vis-à-vis des personnes, y compris ses employés et ses clients, et de la planète. -    Aux valeurs fortes-    Qui encourage la mobilité interne, et la formation de ses employés-    Qui vous offre de nombreux avantages (en savoir plus ici : Reward & Benefits - french | AXA Group)-    Flexible, qui permet le travail hybride, au bureau et à la maison.

Les informations fournies par les candidat(e)s seront traitées de manière strictement confidentielle et utilisées uniquement à des fins de recrutement.

•  Experience of delivering Transformational Leadership in the establishment of the GUO and specifically the Underwriting Governance structure needed for AXA GUO.
• Bachelor’s degree preferred and 10 – 15+ years knowledge and experience in global insurance.
• Significant experience partnering at the executive level. Takes initiative. Ability to lead and act independently, think in global terms and demonstrate excellent business acumen.
• Develop and maintain productive working relationships with internal and external stakeholders. Provide guidance and seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team, across multiple diverse geographies and cultures.
• Excellent verbal and written communication, collaboration, presentation and influencing skills are essential. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
• Excellent project management skills with the ability to drive execution across a diverse group of stakeholders. Able to implement and deliver strategic initiatives, making positive impact to the organization. Approach tasks proactively and anticipate needs. Think quickly and have the flexibility to (re-)prioritize multiple work streams/ projects/ tasks without sacrificing quality.
• Possess strong finance, analytical skills and numerical aptitude; able to analyze and interpret data appropriately and identify trends in order to analyze or direct/ engage with others as needed.

The role is based in Paris or Madrid.