YOUR MISSIONS

• Serving as the first point of contact for employees seeking technical assistance
• Determining the best solution based on the issue and details provided by employees
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Recording events and problems and their resolution in logs
• Following and maintaining processes such as onboarding, offboarding of employees
• Preparing laptops for new employees with a wide range of Operating Systems
• Keeping an inventory of all devices in our MDM solution
• Promoting and improving security guidelines for the company

YOUR PROFILE

• Tech savvy with working knowledge of office automation products and remote control
• Ability to diagnose and resolve basic technical issues
• Good understanding of computer systems, mobile devices and other tech products
• Operating System knowledge: Windows, MacOS, Linux distributions
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered

OUR STACK

• Google Workspace
• Slack
• MacOs, Windows, Linux
• Meraki MDM

DEV @ MEERO

• We are ambitious and we set challenging objectives for ourselves,
• We grow strong, we’re aiming at getting the best talents to work with us,
• We are a team of passionate people, with a strong accent on collaboration,
• We are flexible in terms of remote-work, but we also have a beautiful office, located in Paris’ best neighborhood for startups,
• We have a great onboarding program, ask us about it!

HIRING PROCESS

• Interview with a member of our Talent Acquisition Team
• Interview with your manager
• Culture Fit : Meet the team!
• Welcome on board