This position is no longer available.

IT Desk Technician - Internship or Apprenticeship

Work study
Paris
Salary: Not specified
No remote work
Experience: > 1 year
Education: BAC+3

Meero
Meero

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Questions and answers about the job

The position

Job description

YOUR MISSIONS

  • Serving as the first point of contact for employees seeking technical assistance
  • Determining the best solution based on the issue and details provided by employees
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Recording events and problems and their resolution in logs
  • Following and maintaining processes such as onboarding, offboarding of employees
  • Preparing laptops for new employees with a wide range of Operating Systems
  • Keeping an inventory of all devices in our MDM solution
  • Promoting and improving security guidelines for the company

Preferred experience

YOUR PROFILE

  • Tech savvy with working knowledge of office automation products and remote control
  • Ability to diagnose and resolve basic technical issues
  • Good understanding of computer systems, mobile devices and other tech products
  • Operating System knowledge: Windows, MacOS, Linux distributions
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered

OUR STACK

  • Google Workspace
  • Slack
  • MacOs, Windows, Linux
  • Meraki MDM

DEV @ MEERO

  • We are ambitious and we set challenging objectives for ourselves,
  • We grow strong, we’re aiming at getting the best talents to work with us,
  • We are a team of passionate people, with a strong accent on collaboration,
  • We are flexible in terms of remote-work, but we also have a beautiful office, located in Paris’ best neighborhood for startups,
  • We have a great onboarding program, ask us about it!

HIRING PROCESS

  • Interview with a member of our Talent Acquisition Team
  • Interview with your manager
  • Culture Fit : Meet the team!
  • Welcome on board

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