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ManoMano
ManoMano

Sales Operations Analyst - 6 months Internship, based in Paris

Prácticas
Paris
Salario: No especificado
Sin trabajo a distancia

ManoMano
ManoMano

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El puesto

Descripción del puesto

OUR COMPANY CULTURE 💙

People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and responsibility. 

We are looking for a highly motivated Sales Operations Analyst to join our talented Sales Operations Team to help us grow and bring actionable recommendations based on data.

By joining our team, your main contribution will be to set up processes into CRM tools (Zoho Suite) to improve the efficiency of all programs of different business strategic scopes : Seller Partnership, Mano Fulfillment, Mano Expansion, Seller New Services, and build the reports to monitor the performance. 

Also, if you love working with cross-functional stakeholders (finance, data, tech, sales, logistics, marketing, etc..) you will support the team by leading end-to-end projects. 

As part of an international group, you'll enjoy working with different nationalities and understand the specificities of each group.

Your missions :

  • Build new automations and features as CRM project manager to improve seller onboarding process into Zoho CRM
  • Set up an overall seller communication process in ManoMano and implement KPIs to better understand impacts of communications 
  • Create new reports & dashboards with tools like Zoho CRM, Qlik, Metabase to analyse sales/sellers performances
  • Maintain, execute & optimize  existing Sales Operations operational tasks & reporting routines
  • Understand & explain business performances by using data, developing adequate reporting and automated user insights dashboard.
  • Plan Quarterly process post-mortems and help identify areas for improvements

    • Profile requirements :

  • Bac +4/+5 graduated from a Top Business/Engineering School (or equivalent university education)
  • Autonomous, proactive, detail-oriented and hands-on
  • The ability to synthesize and explain your analyses
  • A creative mindset to identify solutions & shortcuts
  • Excellent speaking and writing in French and English (all communications & meetings are in English or French)
  • Fast and enthusiastic learner
  • Coding skills: Experience with Excel and SQL working with large data sets is a plus
  • Ecommerce experience is a strong plus.

    • LI-remote

    At ManoMano we are dedicated to building an inclusive and diverse workforce where each individual can grow. 

    We respect and value the richness of varied cultures, perspectives, skills and experiences within our teams which is why we are looking for talented people from all backgrounds.

    The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.   

    The data is kept for 2 years from the date of your application. You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. You can also exercise your right to the portability of your data. Consult the cnil.fr website for more information on your rights. 

    To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to dpo@manomano.com.  

    If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.

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