Inside Sales support - German Speaking - Paris

Indefinido
Paris
Salario: No especificado
Unos días en casa

Malt
Malt

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El puesto

Descripción del puesto

Discover our galaxy 🪐

Since 2013, when Malt was founded by Vincent Huguet and Hugo Lassiège, we have become Europe’s fastest-growing freelance marketplace. 

By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 550k+ freelancers, 70k+ companies, and 700+ Malters. 

We’ve built the industry’s leading freelance management solution — all on a powerful, data driven tech platform — to match companies with the right freelance talent.

But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach 👽

- Strong company culture fueled by 700+ Malters from 40 countries

- Offices and teams in France, Germany, Spain, Belgium, United Kingdom, the Netherlands, Switzerland and the Middle East

- Committed to equality and diversity (50% of people managers are women)

- Strong career path policies allowing all Malters to develop and grow equally

- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France

- Recognized twice by LinkedIn as one of the best start-ups to work at

Explore your future career  🔭

This position will enable you to be the voice and spirit of Malt to our new German customers. The Inside Sales Support is a key position, a real "customer switch", and takes care of all new customers looking for freelancers. Proactive, you are able to personify your clients and to help them to get the best solution and service for their needs. 

You are the first point of contact for all new German customers on the platform and the dedicated contact for a portfolio of SMB (Small & Medium Business) customers. Your role is to detect the best opportunities on the platform and to convert a maximum of projects.

At Malt, the Inside Sales Support team interacts with "hot" prospects who already have a written project: your role is therefore to bring value directly to your customers and to dig deeper! 

Key responsibilities ✨

  • Moderate and qualify clients' opportunities by collecting relevant information (seriousness of the project, size of the structure, sector, needs, stakes... )
  • Answer inbound requests from your clients
  • Understand your clients and their current projects to detect and anticipate their needs.
  • Convert as many opportunities as possible by helping your clients in their initial research and their use of the platform.
  • Help your clients in their search for freelancers and help them to discover the best profiles.
  • Collecting customer feedback and interpreting it to propose improvements to the platform.
  • Working with our product team on our own CRM to improve the team's efficiency on a daily basis.
  • About you 🧑‍🚀

  • You are native German speaker.
  • You are studying at a business school or similar and are looking for an entry-level position
  • You already have experience in a sales department.
  • You are very proactive, organized and responsible, you know how to work in total autonomy.
  • You have excellent interpersonal skills and the ability to establish quality relationships with clients and freelancers.
  •  English is necessary to communicate with our English-speaking colleagues and our international clients.  
  • How to join the mission? 🚀

  • First call with Chloé (our Talent Acquisition Manager), to better understand your background, aspirations and answer your questions (20 minutes)
  • Interview with Xavier our Head of Self Service to discuss your experience and the role in more detail (45-60 minutes)
  • Then, you’ll present a business case to Xavier and Hannes, the Head of SMB DACH
  • Your profile is validated, and will welcome you in our Parisian office in January 2024!
  • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers (legal benefit): €9/day on your Swile card.

    - Transportation (legal benefit): 50% reimbursement (any type of transport)

    - RTT: From 8 to 12 days off

    - Sports: company participation to a Gymlib membership

    - Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

    - Remote work: Hybrid remote policy

    - Annual team building events

    Ready? Get your ticket to Malt 🪐 

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