Forward Deployed Engineer / AI Solutions

Join Gladia, a rapidly growing AI startup focused on speech technology. As a Forward Deployed Engineer, you'll design and implement custom integrations, collaborate with clients, and support early-stage deployments. This role combines technical expertise with client interaction, making a significant impact on the business.

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Resumen del puesto
Indefinido
Paris
Totalmente remoto
Salario: No especificado
Competencias y conocimientos
Perspicacia empresarial
Capacidad de comunicación
Colaboración y trabajo en equipo
Capacidad de resolución de problemas
Aircall
+4
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Design, build, and deploy custom integrations and prototypes using Gladia’s AI APIs.

Work closely with customers to understand their technical challenges, propose architectures, implement solutions.

Collaborate with the sales team to join calls with clients, being the technical voice.

Gladia
Gladia

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Descripción del puesto

About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, Aircall and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

We are looking for an Forward Deployed Engineer who is excited to transition from pure coding to a more business-oriented and impactful role. This role sits at the intersection of technical expertise and client interaction, helping Gladia win deals and deliver cutting-edge solutions for our customers.

Role

  • Design, build, and deploy custom integrations and prototypes using Gladia’s AI APIs (speech-to-text, embeddings, diarization...).

  • Work closely with customers to understand their technical challenges, propose architectures, implement solutions, identifying friction points and suggesting enhancements.

  • Collaborate with the sales team to join calls with clients, being the technical voice.

  • Build reference implementations, SDKs, and tooling that make our APIs easier to adopt and scale.

  • Collaborate with product and engineering to improve developer experience, performance, and new API features.

  • Support early-stage POCs, benchmarking, and production deployments in close partnership with client engineering teams.

  • Occasionally contribute to internal demos, hackathons, and documentation.

Profile

  • 3–6+ years of experience in software engineering, solutions engineering, or applied AI

  • Strong coding skills in Python or Typescript, with experience building and consuming REST APIs

  • Client-focused mindset: You’re excited to interact with customers and provide solutions to real-world problems.

  • Strong technical problem-solving skills: Ability to read and debug code to understand client issues and recommend the best integration strategies.

  • Business acumen: Comfort working in a sales-driven environment and helping close deals by showcasing the technical value of Gladia’s solutions.

  • Passion for AI: An interest in speech-to-text, audio intelligence, or machine learning is a big plus.

  • Excellent communication skills to explain technical concepts to non-technical stakeholders.

  • Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.

  • We treat all candidates equally - if you’re interested please apply through our careers portal.

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