We are looking for an experienced and motivated Spanish-speaking sales agent to join our partner agency’s team in Tanzania. You will manage travelers’ requests via the Evaneos platform and you will be the main contact for travelers in the Spanish market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

🚀 Your missions as a sales agent in Tanzania

 🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

• Getting in touch with travelers through the Evaneos platform

• Understanding travelers’ expectations and specific needs

• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

• Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

• Handling booking management for hotels and activities

• Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

• Being the local point of contact for travelers throughout their trip

• Performing quality monitoring during the trip

• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: local contract on freelance base

📌 Precise location: Arusha (Tanzania) and flexibility to work remotely online

🤝 Availability (Starting dates): As soon as possible

💲 Salary: Commission on sales to be defined + Yearly Bonus if reaching a high number of sales (exact figure will be defined)

⏰ Working time per day and week: Flexible hours depending on the requests and the available times of the clients for calls and conversations

✅ Core skills

• You are native in Spanish and proficient in English

• You have 2+ years of experience in tourism (ideally in a DMC) and/or previous sales experience

• You know well Tanzania, its culture, traditions and points of interest

• You have excellent interpersonal skills and you are customer-oriented

💥 Bonus skills

• You are not afraid of the unexpected and adaptable

• You enjoy problem-solving

• Organization and time management have no secrets for you

1️⃣ Profile selection (CV + cover letter)

2️⃣ HR interview with Maëlis, Evaneos Recruitment Services manager, through the Willo platform

3️⃣ Final interview with Mary, your future manager