CONTEXT

Edenred is a leading services and payments platform and the everyday companion for people at work. We connect over 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients.

Edenred offers payment solutions for employees to use for specific purposes. For example; an employee purchasing a meal for lunch, a truck driver buying fuel while making a delivery, or a top sales rep buying their own rewards for hitting a big sales target. These solutions enhance employee well-being and purchasing power, improves a companies’ ability to attract talent and boosts the local economy.

Edenred has progressively moved from its historical paper product to a full digital model.

During our last strategic plan, Edenred Group, and especially the Benefits & Engagement Business Line, has highlighted the need to raise the bar in terms of product management excellence:

• Provide best digital user experience (incl. innovative features) enabling us to differentiate on the market

• Improve time to market of innovation

• Accelerate convergence of our products across Country Business Lines

Additionally, Benefits & Engagement Business Line has displayed a strong ambition for innovative features roll-out across the countries over the next years (e.g. roll-out plasticless, complementary payment, Edenred Payment Direct Services – our online private acceptance solution). Those innovations are critical to differentiate Edenred offering on the market and therefore boost our user/client satisfaction and gain market share.

Therefore, it is important for the Benefits & Engagement Business Line to strengthen its organization to:

• Keep a close eye on local/global initiatives to ensure their relevance and assess their potential of replication

• Drive the implementation of innovations in our customer journeys

• Ensure strong coordination across the different stakeholders (business and technical local and group team)

• Monitor the adoption of those innovations in each country and identify best practices to boost adoption

YOU WILL VIBE WITH US

Reporting to the Benefits & Engagement Head of Innovation as Product Strategy PMO, your main responsibilities are :

• Innovation roadmap monitoring

  • Manage our roadmap management tool Roadmunk

  • Maintain and manage the  consolidated innovation roadmap with the region & Business Line Country according to the validated level of priority and relevance/timing for implementation of each innovation (based on expected value generation for the country)

  • Monitor and communicate on a regular basis the progress of the innovation roadmap with the region and country representatives, identify potential roadblocks and work with the regions/countries to design solutions or escalate when appropriate in case of a need for arbitrage

• Innovation KPI dashboard monitoring

  • Monitor the adoption of the innovations in our Business Line Countries through specific non-financial KPIs

  • Identify best practices to boost adoption and ensure proper sharing of those practices across the countries

  • Support countries in building an action plan to boost innovation adoption and follow up the plan implementation.

• Product portfolio and features

  • Map out products, applications, and platforms, their USPs and performance across the region.

  • Manage and update regularly the PowerBI dedicated to the product matrix

WE WILL VIBE WITH YOU

You could be our next teammate if you have:

• 2-5 years of experience with project management experience within a structured technology delivery environment ideally with exposure to B2B and technological sectors

• following technical skills : project management, mastering all Office suite tools (excel, powerpoint,..) & ideally Power BI

• excellent interpersonal, listening, written, and oral communication skills, with the ability to communicate ideas in both technical and user-friendly language

• adaptability to work in a multi-local environment