Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

As Product Director at Back Market, you will play a pivotal role in shaping our product strategy and managing a talented team of 10+ individuals, including three team leads.

Reporting to the Chief Product Officer and leading the Money Journey; Platform; and Global Growth teams, you will drive innovation, foster collaboration, and contribute to the sustainable growth of our product.

Responsibilities

Oversee the development and optimization of payment & financial systems, order management systems, and financial flows.

Ensuring seamless and secure payment processes, both payin and payout, for our customers and sellers. 

Collaborate with cross-functional teams to drive initiatives related to financial transactions and revenue growth.

Monitor and analyze financial data to make informed product decisions.

Lead the product strategy for the platform, ensuring a user-friendly, impact driven and efficient experience for multiple users, including engineering and product teams at Back Market.

Work closely with engineering teams to ensure the right level of trust and safety in our technical stack, especially on authentication and authorization systems. 

Drive transversal and transformative projects to keep our technical stack up to date and capable of answering our business needs in the future.

Develop and execute strategies for global market expansion, and country adaptation, identifying opportunities for growth and scalability. Back Market is present in 18 countries and 3 continents and we need to make sure our product is fit for success in a vast geographic footprint while keeping our stack highly scalable.

Collaborate cross-functionally to align product initiatives with business objectives.

Analyze market trends and competitive landscapes to drive innovation and differentiation.

Key Hard Skills

Develop and execute a comprehensive product strategy aligned with business objectives.

Demonstrate a forward-thinking approach to identify market trends, opportunities, and potential risks.

Implement data-driven decision-making processes to inform strategic initiatives.

Showcase a solid background in product management with a track record of successful product launches and optimizations.

Leverage experience in driving cross-functional teams to deliver high-quality products within established timelines.

Apply best practices in product development, including agile methodologies and user-centric design principles.

Manage and mentor a diverse team of 10+ individuals.

Provide guidance and support to foster a collaborative and high-performing team culture.

Oversee professional development plans and ensure the growth of team members.

Soft Skills Emphasis

Be a great communicator, adept at conveying complex ideas and strategies to both technical and non-technical stakeholders.

Foster open and transparent communication within the team and across departments.

Embrace and champion Back Market's mission in promoting sustainability and reducing CO2 emissions through refurbished technology.

Demonstrate a strong commitment to ethical and environmentally responsible business practices.

Requirements & qualifications

WHY SHOULD YOU JOIN US ? ✌🏼

- A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

- A meaningful company: we became a mission-driven company in January 2022.

- Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!

- Work alongside passionate experts:  who will share their knowledge and help you develop and grow in your career. 

- Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!

- Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.

- An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…

- Remote friendly company : up to 3 days of remote work per week!

- One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. 

- Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. 

- Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).

- We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.