Early employee in an ambitious venture. We are looking for a Customer Success with a strong track record in customer retention and a great sense of service to provide a fabulous experience to our customers during the most meaningful financial decision of their lifetime

This role is perfect for someone who wants to join a hyper-growth startup and make the customer experience memorable for our users. By joining us, you will be in charge of serving our customers and contribute in making the Zefir brand an example in terms of customer service in Europe.

Missions & Responsibilities

Preferred Experience

Recruitment Process

The position is based in France and requires a valid work permit. If you are resident of an EU country, some positions allow you to work from home if you have a valid work permit.

We are looking forward to receiving your application!

What we offer :

- Friendly and informal working environment

- Flexible work organization and access to remote work

- Meal vouchers with Swile (€11 per day)

- Super cool buddy policy

- Audible subscription to enjoy audiobooks or a €20 budget to buy a book every month

- Pass Navigo paid by Zefir (50%)

- IT equipment (Apple included)

- A great health assurance

- 5 weeks of paid vacation per year (depending on where you are based)

- Beautiful and well-positioned office in Paris (Opera, Galeries Lafayette)

Zefir is dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, national origin, age, disability (physical or mental), sexual orientation, gender identity, parental or marital status as well as gender expression, socioeconomic status or background, or physical appearance. We’re united by Zefir’s values, and we celebrate our unique differences.