Your IT Future, Delivered

Automation System Support Specialist

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about automation. Our Infrastructure Automation team is continuously expanding. No matter your level of Automation System Support proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Orchestration #Automation #IT-Operations

Grow together
Timely delivery of DHL packages around the globe in a way that maximizes use of digitalization and automation is in the core of what we do. You will provide orchestration platform second level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky, and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to orchestration platform bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key.

For any issues related to orchestration and task automation within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing, and implementing all necessary changes to production environment, providing digitalization and automation to various DHL Group services.

Last but not least, basic OS, scripting, SQL, networking and security concepts, are all in your support league.

Ready to embark on the journey? Here’s what we are looking for:
As an Automation System Support Specialist, having Linux/Windows power user level knowledge is a huge plus. Very good knowledge of SQL will also be an integral part of this role.

You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:
• An extra week of holiday (25 days/year) and 6 Self-sickness days/year.
• On-going professional & technical training and certifications.
• Flexible working hours with home office possibilities.
• Edenred Cafeteria program including fully covered lunch vouchers.

Great Team
Hi, my name is Jan and I’m a team manager. I started my career at DHL IT Services back in 2004, when I took a role as Technical Analyst in the Infrastructure Operations team. In 2005, I moved to a leadership role, being responsible for system monitoring, backups and job automation services. Today I lead a team running Orchestration platform. Together with the strong support of a multinational & diverse team, we are working on our common ambition – automation. Looking forward to having you onboard!

The role is for a fixed period of 24 months.

Benefits

• Bonuses
• Cell phone
• Notebook
• Contributions to the pension / life insurance
• Flexible start/end of working hours
• Holidays 5 weeks
• Cafeteria
• Sick days