Who are we ?
Volta Medical is an innovative, data-inspired US and European-based growth MedTech aimed at creating and bringing to the market cutting-edge AI software products to revolutionize interventional cardiac electrophysiology.
Volta has created a data collection and enrichment ecosystem for curated EP lab data which is fed into a physician validated, machine learning methodology to support complex AF solutions. Our newest technology, Volta AF-Xplorer II, is a data-driven AI decision support system that easily integrates into the standard physician workflow, providing a patient-tailored approach to complex AF and AT procedures.
Our dynamic, innovative team is made up of 100+ collaborators in the EU and USA from a wide variety of backgrounds including engineers, business professionals and physicians, working together to develop AI solutions that help electrophysiologists help patients.
We are currently looking for a US Commercial Operations Manager to help us in our mission.
Our values
Be a pioneer: Be brave. Don’t be scared of researching, exploring, trying and sometimes failing.Improve patients’ lives: Create products to provide electrophysiologists with the best user-experience possible, to help them improve the lives of patients.Strive for excellence: Push yourselves to deliver the highest quality in everything you do. Learn from your mistakes and aim for the best.Collaborate as a team: Welcome to a multidisciplinary and a diversified team ! Try to understand people from different cultures and environments. Confront your ideas and have fun !Key Responsibilities
Contract Drafting, Review & Management:Draft, review, and negotiate customer contracts and hospital purchasing agreements, against standard templates where possible. Ensure all contracts align with company policies, regulatory requirements, and industry best practices. Maintain a centralized contract management system to organize, track, and monitor contracts throughout their lifecycle; implement best practices to improve efficiency and reduce risk. Identify contractual risks and propose mitigation strategies; escalate complex legal issues to the legal team. Legal & Compliance:Stay current on laws and regulations affecting the medical device industry (e.g., FDA, ISO, healthcare compliance)Advise internal stakeholders on contract related legal and compliance mattersCollaborate with hospitals, GPOs, and health system stakeholders to support compliant contractingCross-Functional Collaboration:Partner with legal, sales, finance, operations, and marketing to align on contractual matters, operational processes, and commercial strategyServe as a liaison between internal teams and external parties (purchasing, VAC committees, IT, physicians) to ensure smooth communication and issue resolutionSales Operations:Manage and optimize the end-to-end sales funnel process, from lead generation to deal closure, tracking timelines between gate-points and conversionsMaintain CRM systems to enhance sales productivity and performance trackingSupport the sales team by refining sales processes, forecasting demand, and aligning strategies with company objectivesCollaborate with Operations and Marketing on inventory forecasting and planningAssist the VP of Sales and CFO with incentive compensation calculations against commercial performance key performance indicators (KPIs). Support Finance team with customer invoicing and accounts receivableLogistics & Technical OperationsManage shipping of product to customers, including tracking, scheduling, and communication with field teamsHandle quality and regulatory paperwork related to installations, maintenance activities, and product lifecycle eventsProvide technical troubleshooting support to internal teams, helping resolve field issues and liaising with technical/ engineering resources as neededPartner with Operations to streamline logistics workflows and ensure compliance with US and EU shipping and product handling requirementsData Analysis & Reporting Develop and maintain dashboards and reports in CRM & FP&A platforms to measure and drive performance against KPIs Use data driven analysis from CRM, FP&A & third-party platforms (eg Acuity data) to inform strategic analysis and commercial, sales targeting & pricing decision-making, together with assessment of performance and recommendation of corrective actions. Provide analysis and recommendations to senior management to inform strategic decision-makingQualifications
Bachelor’s degree in Business Administration, Healthcare Administration, Law, Supply Chain/Operations Management, or a related fieldAdvanced degree (MBA, JD, or Master’s in Healthcare/Operations) is a plusMinimum 5 years of experience in commercial operations, contracts management, or sales operations – particularly within the medical device or life sciences industry and growth SMEExperience managing contracts, CRM tools, and cross-functional commercial processesExperience collaborating with sales, operations, finance, and legal teams in a fast-paced commercial environmentHands-on experience with logistics coordination (shipping medical devices, managing documentation, working with international shipments) is preferredFamiliarity with FDA, ISO, and other medical device regulatory frameworks. Strong understanding of contract law, healthcare compliance, and hospital contracting processes. Proficiency with contract management tools, CRM systems, FP&A platforms and Microsoft Office Suite - Experience with Monday.com CRM is a plus Proven experience working with hospital contracting stakeholders (purchasing, value analysis committees, IT, physicians). Excellent negotiation, communication, and cross functional collaboration skills. Resilience, drive and determination. High attention to detail and ability to work independently, prioritizing actions, in a fast-paced commercial environment. Recruitment process
Phone interview with the HR team - 30’ (call)Interview with CFO - 60’ Interview with VP Sales and VP Global Marketing - 60' Interview with US Director of Business Operations - 60’ At Volta Medical, we are convinced that diversity and inclusion are real strengths for the company. Our opportunities are open to all and we encourage you to apply!
