As a Senior Operations Manager, you will be the operational right hand to our General Manager in Berlin, breaking down the vision for our services into concrete operational initiatives.
Via is launching two very ambitious projects with BVG in Berlin, where we are looking for an experienced leader to manage our operational team on the ground. You will manage and develop the team, come up with new processes and structures, and use your prioritization skills to optimize and scale our services.
You have an interest in KPIs and know how to leverage them. You leverage metrics to analyze current performance and determine improvement opportunities. You are able to formulate recommendations, present them to senior stakeholders and bring them to fruition.
If you are looking to be trusted and take ownership, this is the right opportunity: we will make it possible for you to take action and make decisions. You will see your impact first hand through our services and gain an understanding of how a mobility company operates.
What You'll Do:
Who You Are:
We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.Ready to join the ride?
Via is an equal opportunity employer.
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