Come work for a leading company in environmental services, within a Digital Business Unit with a start-up atmosphere, which builds innovative solutions implementing new technologies!
Veolia Water Technologies (VWT), a subsidiary of the Veolia group, is the leading specialist in water treatment. Our teams design and deliver drinking water or wastewater treatment plants as well as smaller standardized water treatment equipment for industrial or municipal customers. VWT also offers a range of services (audit, maintenance, digital,…) to cover all water treatment plant management needs.

As part of its Impact 2020-23 Strategic Plan, Veolia Water Technologies identifies Digital and the AQUAVISTA TM Program as a high value potential.
AQUAVISTA TM is a web-based portal, entirely built on AWS (using IaaS, managed services and serverless), highy automated and resilient, using IoT data coming through Data Lake, and providing online digital services such as remote monitoring, performance optimization algorithms, remote assistance, auto-piloting, artificial intelligence, …
The goal of AQUAVISTA TM is to create long service activity with customers through VWT connected technologies, embedded algorithms and fast access to worldwide Veolia water-treatment expertise.
Veolia Water Technologies has been adapting its organization and has created a dedicated Digital Business Unit to own the business offer, the digital product portfolio and digital platform. To meet business expectations and scaling ambitions, the team needs to be strengthened with technically skilled personnel with a business-oriented mindset.
In this context, we need to constantly keep bringing improvements and new features, while operating efficiently the platform and guarantee high availability.
To ensure this roadmap we need to hire an experienced and dynamic manager to assist the AQUAVISTA Digital Factory Manager in running platform operations, ensuring the roadmap delivery, and dealing with partners and suppliers.
Essential Functions, Responsibilities & Main Contributions The AQUAVISTA Digital Factory Deputy Manager will work closely with the AQUAVISTA Digital
Factory Manager and other members of the Digital Business Unit and the Corporate IS&T teams, as well as with VWT Business Units and Digital Partners.
While assisting the AQUAVISTA Digital Factory Manager on the global strategy (technologies, tools, partners), the AQUAVISTA Digital Factory Deputy Manager will be responsible for the following topics:

• Manage the application and infrastructure operations on the entire AQUAVISTA TM platform
• Manage the global support, including both IT and IoT scopes
• Manage relationship with vendors and subcontractors
• Follow up on the SLA and contractual obligations with the Contract Management Team
• Monitor AQUAVISTA TM Operations Team activities (team workload, capacity planning, security & performance)
• Closely work with AQUAVISTA TM Product Team in order to plan the different product releases, industrialize MVPs, and bring continuous improvements
• Closely work as well with Business Units worlwide
• Reinforce Agile methodologies practice
• Drive comitology (steering committees, weekly status meetings, security & performance reviews, CAB reviews, …)
• Coordinate with a detached team in Denmark regarding a specific module (AQUAVISTA Plant) In this functions, he/she will manage several people:
• AQUAVISTA Digital Factory Operations & Support Lead
• Digital Project Managers
• Digital Experts and Trainees

Key Faceoffs

• VWT AQUAVISTA Digital Factory Manager
• VWT Digital BU team members, especially Product Owners
• VWT Digital Zones teams (Europe, Americas, Middle East, Asia Pacific)
• VWT Business Units teams / VWT Process Experts teams / VWT Business teams
• VWT Corporate IS&T teams
• VWT Corporate Procurement team
• VWT Corporate Legal team
• Subcontractors and vendors

• Excellent communication and presentation skills, fluent English, strong written communication skills
• Good customer interaction skills & Team player
• Customer-driven mindset
• Previous experience in managing a Digital platform, with application and infrastructure management services involving a large external provider contract (including off-shoring), and high customer stakes
• Good project management skills (Agile) and coupled techniques (DevOps, Design thinking, Lean Startup)
• Familiar with ITIL practice and with service tools (such as ServiceNow)
• Technical background on IT and IoT technologies (Cloud, Web technologies, Big Data & Analytics, Data Lake, IoT, Customer Service Platform)
• Background in engineering / Water treatment / Services / Technology / Digital / Information technology
• Strong analytical capabilities
• Both technology and business focused
• Able to anticipate, identify, and resolve complex business issues, and provide solutions
• Able to quickly skill up on any technology or business topic