Attached to the AML team and working closely with the Compliance and Operations teams, your primary responsibility will be to proactively monitor clients’ transactional activities to protect the company against fraudulent activities, money laundering risks, financial risks, and reputational risks.

You will also be responsible for handling various internal or external requests requiring a thorough analysis of account activity.

✨ Main Tasks

• Process alerts related to various transactions (cards, SEPA transactions, and international transactions) across various client types (individual accounts, freelancers, businesses).

• Participate in detecting trends and report them to 2nd line to improve our scoring rules

• Analyze and address customer requests that may be victims of fraud, including chargeback cases and fraudulent transfers.

• Handle external requests such as judicial requisitions or recall requests.

• Prepare suspicious activity reports with relevant regulators.

• Manage communication with end clients and partners when suspicious activity is detected.

✨ You’re a great match if:

• Experience as a Fraud Analyst (2+ years) in Fintech, Payment Provider, Bank, consulting firm, or similar fast-paced environments.

• Strong analytical skills with an eye for detail.

• Effective communication with internal and external stakeholders.

• Curious mindset.

• Flexibility to adapt to changing requirements in an evolving and fast-paced environment.

• Fluent in English; French or German is a significant plus.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

• ESOP packages available 😊

• Hybrid remote policy: We offer the possibility of working from home for 2-3 days per week.

• The best health insurance: Alan 🦭

• Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.

• We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. 🥪

• Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something’s convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game, whether it’s to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners’ expectations— whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

• A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• An interview with Guillaume, our Risk Manager, and Stephie our Chief Risk Officer

• A case study

• An interview with Maxime, our Chief Service Officer