SINGULART
SINGULART

Art Gallery Customer Representative (Internship) - French speaker

Join Singulart, an online art gallery dedicated to promoting talented artists from around the world. As a Customer Representative Intern, you will manage post-sale communication with clients, provide regular updates, and work closely with the Sales and Logistics teams. Fluency in English and French is required, and a strong interest in art and luxury sectors is a plus.

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Prácticas(6 meses)
Paris
Unos días en casa
Salario: No especificado
Experiencia: < 6 meses
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Gérer toute la communication post-vente avec les clients et assurer un suivi proactif.

Appliquer le bon ton de voix dans chaque situation, en répondant aux émotions des clients avec empathie et professionnalisme.

Collaborer étroitement avec les équipes de vente et de logistique pour anticiper les problèmes et créer une expérience fluide.

SINGULART
SINGULART

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El puesto

Descripción del puesto

Founded in 2017, Singulart is an online art gallery dedicated to helping artists brave the international barriers of the art market. On a daily basis, we work to promote talented artists from 120 countries and sell their work to collectors around the world.

In this context, we are looking for smart, process-organized, customer-focused individuals to make our clients super happy within our Customer Care Team.

Please note that the duration of this internship is 6 months.

Your responsibilities:

  • Managing all post-sale communication with your clients

  • Keeping up to date on all post-sale tasks and proactively reaching out with regular updates to accompany clients

  • Apply the right tone of voice in each situation regarding our quality standards: whether the customer is happy or angry, you respond to their emotions with empathy and professionalism

  • Work closely with Sales and Logistics teams to anticipate issues and create a seamless experience

Requisitos

  • Fluency in English and French expected, additional language(s) are a strong plus: Spanish and/or Italian

  • You have a taste for customer relations

  • You have a professional and positive communication style

  • You adapt to change and are comfortable with ambiguity

  • You have a team spirit

  • You have a strong interest in Art/Luxury sectors

  • You’re familiar with IT tools, experience with a CRM software (HubSpot) is a plus

Proceso de selección

  • Interview with Alina, our Senior Customer Care Manager

  • A business case

  • Debrief of your business case with Rebecca, our Head of Sales & Operations

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