We build. We create impact. 

As a Cloud Engineer/SRE, you will be responsible for designing, implementing, and maintaining our cloud infrastructure. You will work closely with other members of the IT and R&D teams to ensure our cloud environment is available, secure, reliable, and scalable.

Our teams build and maintain our SaaS application, which manages more than 50 million IoT devices, in more than 10.000 stores in 24/7. We are processing more than 200 million of data change every day. Our target for 2027 is to manage 1 billion IoT devices.

Reporting directly to the Head of Cloud Operations, you’ll have the following missions:

1. Maintain and support cloud infrastructure, including monitoring, patching, and troubleshooting:
   • track dashboards and alerts. Challenge KPIs
   • identify and respond to production incidents and drive root cause analysis and remediation.
   • Monitor and support proactively the VusionCloud platform
   • apply disaster and recovery procedure if needed.
   • ensure platform distribution, performances and scalability. Track platform costs. Take part in lessons learnt from releases and incidents.
2. Deploy patches and releases to production environment:
   • Check deliveries and deploy to staging environment and ensure quality.
   • Deploy to production environment while monitoring the platform and ensuring minimum interruptions.
   • Implement improvements, e.g. via scripting or available tools.
3. Communicate with customers during incidents after identifying them (communicate on them)
4. Take part in development phases:
   • Provide production insights and challenge designs at early development stages
   • Test and challenge disaster and recovery procedures.
5. Ensure security:
   • Take part in security reviews, monitor security tools.
   • Propose and track security improvements.
   • Take part in processes optimisation, documentation, audits (e.g. ISO 27001) 

Qualifications we’re looking for.  

• Graduated from master's degree in IT or engineering diploma, you have a significant experience in SRE
• Experience with cloud computing platforms, ideally Microsoft Azure (experience/knowledge in Google Cloud is a +)
• Scripting capabilities (PowerShell)
• Strong personal drive and ability to work proactively and independently.
• Excellent problem-solving skills and a strong focus on automation and process improvement.
• Nice to have experience with DevOps tools (Azure DevOps), containerization technologies (Kubernetes) and elastic search
• Fluently speaking and writing in English, French