Overview

As our Games Operation Manager (Roblox), you are the in-house expert on the Roblox Creator back-end. You will monitor the daily performance of our live games catalogue, providing actionable insights and guidance to our production teams. By leveraging Roblox’s tools and platform data, you will play a key role in optimizing player engagement, improving retention, and driving revenues.

This role requires a balance of operational excellence, analytical skills, and creativity in shaping in-game events, promotions, and player communications.

Key Responsibilities

Daily Gameplay & Monitoring

• Play and test our games extensively on a daily basis to deeply understand the player experience.

• Navigate the Roblox Creator back-end and ensure each necessary tools powered by the platforms are properly implemented for each of our games.

Production Feedback

• Compile insights based on performance data to help development teams focus on the right updates.

• Work closely with producers, game designers, and economy designers to integrate suggested modifications.

Live Operations & Promotions

• Leverage Roblox’s native tools to implement optimizations and maximize game visibility and revenue (events, localization, ads, CTR, etc.).

• Develop, schedule, and execute live-ops strategies such as in-game events and promotions.

• Monitor and analyze performance, providing clear reports and actionable feedback to improve results.

Qualifications & Skills

• Proven experience managing live-ops for a catalogue of games, ideally within the Roblox platform.

• Deep understanding and proven experience on game economy design.

• Strong analytical mindset with the ability to interpret KPIs and provide clear recommendations.

• Excellent communication and collaboration skills across multidisciplinary teams.

• Passion for games and strong familiarity with Roblox culture, players, and trends.

• Ability to thrive in a fast-paced, data-driven environment.

• Fluent in both Vietnamese and English (written & spoken) to collaborate effectively with local and international teams.

Benefits and perks

• Competitive salary with performance bonuses

• 100% salary during probation

• Healthcare insurance & annual health check

• Flexible working hours (40h/week, Mon–Fri)

• Creative workspace with PS5, free coffee pantry….

• High-quality work devices provided (PC, monitor, laptop…)

• Fun bonding activities: trips, team building, parties, clubs…

• Regular training & workshops on both hard and soft skills

• Learn directly from experienced managers & mentors

• An international, creative, and friendly environment where your ideas are valued

📩 Interested? Submit your CV to: duyen.bui@rivrs.io