Ringover is a fast-growing SaaS company providing an all-in-one cloud communications platform that powers business conversations through voice, video, SMS, and messaging. Headquartered in Paris with a growing U.S. presence in Atlanta, Ringover is trusted by over 10,000 businesses across the U.S., UK, and Europe.

Backed by $32 million in recent funding, Ringover is rapidly expanding its U.S. footprint—especially in the Staffing & Recruitment industry—where phone performance and integrated workflows are critical. We are on a mission to become the leading cloud communications provider in the U.S., and this role is key to that ambition.
Position Overview

As an Account Director at Ringover, you possess a keen ability to proactively identify, qualify, and secure growth opportunities within existing client portfolios by deeply understanding their business needs and articulating Ringover's incremental value. This requires a strong working knowledge of Ringover's full product suite, integrations (CRM/ATS), and troubleshooting skills to provide exceptional, proactive service, ultimately positioning you as a trusted advisor who drives both client satisfaction and increased account revenue.

Key Responsibilities

• Drive revenue growth by identifying and securing upsell, cross-sell, and expansion opportunities within assigned accounts.
• Build strong client relationships to understand business needs, articulate value, and position Ringover as a strategic partner.
• Engage early in the customer journey by joining onboarding or discovery calls and assisting with pre-sale issue resolution as needed.
• Collaborate with onboarding and Customer Success teams to ensure a seamless transition and post-sale experience
• Assist clients post-onboarding, ensuring smooth implementation and handling technical questions or escalations.
• Manage client support coordination by opening, tracking, and following up on tickets to ensure timely resolution.
• Maintain ongoing client engagement through regular check-ins, tailored communication, and strategic business reviews.
• Maintain detailed CRM records and forecast accurately using Salesforce

Qualifications:

• 10+ years of full-cycle B2B SaaS sales experience with a strong track record of exceeding quotas
• Deep understanding of SaaS sales cycles, value-based selling, and pipeline management
• Proven success selling, cross-selling, upselling into mid-market - enterprise organizations (50–1000+ employees); experience in the Staffing or HR Tech
• Skilled in building rapport with executive decision-makers and navigating complex buying processes
• Experience integrating or positioning alongside ATS, CRM, or helpdesk platforms
• Proficient in Salesforce and modern sales enablement tools (LinkedIn Sales Navigator, Prospecting tools)

Compensation & Benefits

• Competitive base salary + performance-based incentives
• A vibrant, innovative, and supportive workplace culture.
• Potential for career advancement within the company.
• Health, Dental and Vision with 90% employer participation for employee coverage only or 70% employer participation for a coverage including spouse and/or children, subject to specific terms and conditions and plan changes
• 401K: Eligibility upon hire.
• Short/Long term disability policy
• Paid time off: Paid time off, including both vacation and sick leave, accrued at a rate of 20 days per annum (1.67 days per month).
• Hybrid working environment from our offices in Atlanta or remote
• Laptop, headset, and other work equipment provided
• Annual seminar in Europe

Ringover is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to any discrimination (race, color, religion, gender, sexual orientation...).