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Customer Enablement Intern

Prácticas
Paris
Salario: No especificado
Sin trabajo a distancia

Mirakl
Mirakl

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El puesto

Descripción del puesto

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Kroger, Airbus, Toyota Material Handling and Sonepar.

Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.

To contribute to the rapid growth of e-commerce, Mirakl is looking for a Customer Enablement Intern for a 6 month internship starting in January 2024.

Your role :

This internship is in the global team "Solution Expertise & Training". This team is composed of 6 members contributing to the enablement of the Mirakl ecosystem on our products’ suite. In this team, you may be responsable for:

  • Participating in the development of relevant training content for our customers and partners (development of materials, organisation of training sessions, etc.)
  • Analysing and reporting on Mirakl training and certifications KPIs.
  • Contributing in the management of cross-functional projects (preliminary set-up, internal and external coordination, communication with the various stakeholders, follow-up)
  • Participating in the continuous improvement of our training content (collection and implementation of feedback loop...)
  • Helping to optimise our customers' learning experience to enhance their use of Mirakl

Requirements :

You are the ideal candidate if:

  • You are currently a master student in a business school or similar.
  • You have an interest in new technologies
  • You are comfortable working in a team, including in an international context
  • You can communicate easily in English and ideally in French
  • You have a great organizational capacity and are not afraid to work on different projects in parallel
  • You have good interpersonal skills and enjoy working in Learning & Developement.
  • You are looking for a 6 months internship starting from January 2024

What we offer :

  • Internship allowance: between €1,200 and €1,400 per month (depending on profile)
  • A workplace that promotes well-being: breakfasts, sports and yoga classes, aperitifs, etc...
  • A tailored induction programme to enable you to develop your skills quickly
  • Empowering and progressive assignments to increase skills
  • A unique opportunity to discover a fast-growing French unicorn and to work with international teams
  • Access to discounts from our CSE (ticketing...)
  • A healthy mind in a healthy body, thanks to the Gymlib pass, take some time for yourself!
  • Modern premises in the heart of Paris (at the foot of the Eiffel Tower)
  • Swile meal ticket card
  • Coverage of your transport costs (Navigo at 50%, bicycle, etc.)

Hiring process :

  • A first exchange with the recruiter
  • Two interviews to meet your future manager and a future colleague. The STAR method and structured interviews will hold no secrets for you.
  • Welcome to Mirakl!

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

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