Overview

Engineering Operations Support (Associate)

(Hybrid, Cluj, Romania)

Who we are and what we create?

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Cluj. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We offer a competitive benefit package and plenty of opportunities to stretch and grow your career:

• • Annual performance bonus
  • Employee referral bonus
  • Private medical care with Regina Maria Priority Plan; option to add one immediate family member (spouse or child) at no extra cost
  • Eyeglasses vouchers
  • Employer‑financed life insurance (Metropolitan Life)
  • 7Card fitness membership (co‑funded)
  • Access to Bookster, LEO Learning and LinkedIn Learning
  • Fresh fruit bar and premium coffee in the office
  • Hybrid work model - up to 3 days/week in the office and 2 days from home
  • Flexible working hours
  • 21 days of annual leave plus 1 extra day per year of tenure (up to 25 days total)
  • Substitution days when public holidays fall on weekends
  • Paid leave for wedding and bereavement
  • Meal tickets: 40 RON/day (gross)
  • Gift vouchers: up to 4 per year x 300 RON (net) each, offered for specific occasions:- Christmas - all employees- Easter - all employees- 8th of March- female employees- 1st of June- employees with children

What’s the job?

About the roleThe role provides comprehensive operational and administrative support to the Engineering Centre, ensuring smooth execution of processes across documentation management, compliance, employee lifecycle activities, reporting, and internal coordination. It also drives efficiency by maintaining data integrity, supporting process improvements, and acting as a key liaison between engineering teams and enabling functions.Responsibilities

• Support Function - Serve as a key support function within the engineering department & provide comprehensive administrative assistance
• Documentation and Compliance - Create and maintain documentation for custom solutions, including design documents and user manuals
• Ensure compliance with policies, procedures, and regulations, Manage Central Engineering documentation
• Maintain structured and compliant filing systems for engineering and people-related documentation, ensuring appropriate access control and data protection standards are met
• Manage Engineering licenses
• Coordinate access provisioning and de-provisioning activities in collaboration with HR and IT to ensure timely system enrolment for new joiners and leavers
• Assist with New Joiners Onboarding Administration
• Provide administrative support across the employee lifecycle (onboarding, internal moves, offboarding), ensuring required documentation, system access, and records are completed accurately and on time
• Support the management of Time Reporting Systems (TRS) for engineering
• Assist with the management of Work Completion Records (WCRs)
• Perform cross-system validation of time and activity records to ensure consistency, completeness, and alignment with internal reporting requirements
• Data Management - Help maintain data integrity by performing regular audits and cleaning
• Support preparation of operational and people-related reports by ensuring data accuracy across engineering systems
• Oversee the administration of the Recognition Programme & the Kudos Platform
• Provide support for key engineering meetings, such as the Engineering Centre Town Hall
• Manage the Engineering Centre SharePoint and Intranet Page
• Ensure key policies, guidance, and operational updates are clearly communicated and easily accessible to employees
• Handle any other administrative tasks required by the Business Manager
• Provide backup support for recurring monthly operational activities to ensure business continuity during absences
• Help implement process automation /change
• Identify opportunities to streamline recurring administrative and reporting activities, reducing manual effort and repetitive employee queries
• Provide administrative support in the preparation, submission, and tracking of internal business requests, following up on approval workflows as needed, without assuming ownership of the underlying deliverables
• Assist with events organisation in collaboration with the Facility Manager
• Support coordination of travel documentation and expense reporting processes, ensuring completeness and compliance with internal guidelines
• Act as a liaison between engineering employees and enabling functions (HR, IT, Finance, Facilities) for operational and administrative matters, redirecting queries to appropriate owners where required

What you’ll bring

Experience and required skills:

• Experience in data management for business intelligence reporting
• Familiarity with Data Analysis
• Familiarity with BI tools/other analytic tools
• Foundational understanding of employee lifecycle processes and administrative HR practices
• Experience handling confidential information with discretion and professionalism
• Strong technology skills and ability to pick up new systems quickly
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• High level of attention to detail
• Experience in administrative support within an engineering or similar technical environment, with a strong understanding of engineering processes and documentation requirements
• Candidates should be educated to Degree level or have equivalent experience

Kingfisher Leadership Behaviours:

• Be Customer Focused - Constantly improving our customers’ experience
• Be Human - Leading with purpose, humanity, and care
• Be Curious - Thriving on learning, thinking beyond the obvious
• Be Agile - Building trust and empowering people to act with agility
• Be Inclusive - Inspiring diverse teams to achieve together
• Be Accountable - Owning the plan, delivering results and growth