Your Ownership? 💪

As a Sales Onboarding Specialist, you will be the driver in bridging the gap between prospect interest and active user success. You won’t just follow up; you will act as a strategic problem-solver, identifying lost opportunities within our funnel and turning stalled leads into customers.

Are you ready for this thrilling challenge? 🚀

As a Sales Onboarding Specialist, your missions will be to:

• Identify and prioritize dropped leads within our CRM, using data-driven insights to pinpoint prospects who showed initial interest but stalled during the onboarding journey.

• Re-engage high-potential prospects through highly personalized multi-channel outreach (email, phone, WhatsApp, etc.) to understand their specific blockers.

• Handle objections and solve problems on the fly, providing the specific information or support needed to close the deal.

• Partner with Growth, Product & Ops teams to build a seamless user experience, sharing direct field feedback to eliminate recurring friction points and optimize the overall drop-off process.

• Drive conversion and activation metrics, handling the “last mile” of the sales cycle to ensure maximum ROI on our lead generation efforts.

Your Hero Profile? 🦸

• You have at least a first professional experience (internships included) in Sales, Operations, or a related field. An experience in a fast-growing environment is a plus

• Good Pitcher: You can pitch a solution fluently and convincingly, tailoring your speech to address specific merchant needs and pain points.

• Team Player & Collaborative: You enjoy working in a team environment, sharing best practices, and collaborating across departments to fix friction points.

• Data-Driven Mindset: You are comfortable tracking your own KPIs and efficiency to hit your targets.

• Coachability: You are highly open to feedback, capable of quickly implementing insights from weekly meetings and coaching sessions to improve your performance.

• Continuous Learner: You have a strong motivation to improve your skills daily and thrive in a collaborative team environment.

• Italian native speaker and fluency in English are mandatory.

  • Spanish proficiency is a plus

Your perks? 💵

• 💻A flexible remote work policy

• 🗼Office in the heart of Barcelona

• 🌞 Access to our coworking spaces in Paris and Berlin

• 🦸🏻 A team of experts, united and driven by a common passion for company development.

• 😎 A warm working atmosphere, with plenty of downtime: ice-breakers, regular team-building activities, afterworks, team lunches, seminars, etc.

• 🥗 Meal vouchers to enjoy at lunchtime.

Your hiring process? ⏰

Get set! To secure an offer, you’ll need to navigate through a swift four-step process:

• A 30-minute video call with our Talent Acquisition Specialist (Maelis)

• A second interview with a Member of the Sales Team (Damiano), Inside Sales Expert

• A third interview with the Sales Manager Italy (Emanuele), your future manager

• A team-fit interview with some of our HEROES

Practical details:

• Full-time contract

• Availability: ASAP

• Based in Barcelona (you will be required to work from the BCN office at least 3 days a week)