Responsibilities:

•Responsible for all sales activities in store within Hermès standards of image and services worldwide

•Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services

•Achieving sales target and maintain high level of customer service, product knowledge and operational procedures

•Build and maintain long-term relationship with customers by providing excellent customer experience

•Proactively receive and recruit walk-in customer, maintain KPI customers

•Assist with inventory and special projects as needed

•Be part of a collaborative and inclusive team

•Other duties as assigned

Requirements:

•Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity

•Strong motivation in becoming a Hermès Ambassador and providing excellent customer service

•Strong commitment towards teamwork

•Energetic, passionate and positive working attitude

•Excellent in presentation, interpersonal and communication skills

•Good command of Cantonese, English and Mandarin