Responsibilities:

Responsible for all sales activities in store within Hermès standards of image and services worldwide

Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services

Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures

Build and maintain long-term relationship with customers by providing excellent customer experience

Assist with inventory and special projects as needed

Other duties as assigned

Requirements:

Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity

Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service

Strong commitment towards teamwork

Energetic, passionate and positive working attitude

Excellent in presentation, interpersonal and communication skills

Good command of Cantonese, English and Mandarin