VIE - Solutions Engineer

Join Gladia, a rapidly growing speech AI company, as a Solutions Engineer. In this role, you will work closely with Sales and Product teams to support clients in integrating Gladia's API. You will analyze client stacks, build dashboards, debug technical issues, and conduct competitive intelligence research. This 18-month VIE position is based in New York City, with an initial onboarding period in Paris.

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Resumen del puesto
Indefinido
New York
Sin trabajo a distancia
Salario: No especificado
Competencias y conocimientos
Depuración
Capacidad de resolución de problemas
Aircall
Sigfox
TypeScript
+2
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Supporting Sales on client calls by understanding their technical challenges and proposing tailored solutions.

Diving into client stacks to analyze APIs, architectures, and systems to recommend the best integration and configuration.

Building dashboards and creating monitoring tools to track performance and improve integrations.

Gladia
Gladia

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El puesto

Descripción del puesto

About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, Aircall and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.


Role

As a Solutions Engineer, you’ll be at the intersection of tech and business, working closely with Sales and Product teams to support clients in integrating Gladia’s API. Your mission will be to ensure seamless adoption of our technology by solving technical challenges and optimizing integrations.

This 18-month VIE position is based in New York (Manhattan), with an initial onboarding period in our Paris’ office before relocation to get fully immersed in Gladia’s tech and culture.

  • Supporting Sales on client calls: Understanding their technical challenges and proposing tailored solutions.

  • Diving into client stacks: Analyzing APIs, architectures, and systems to recommend the best integration and configuration.

  • Building dashboards: Creating monitoring tools to track performance and improve integrations.

  • Debugging and troubleshooting: Reading and analyzing code to help clients solve technical issues.

  • Competitive intelligence: Conducting research on market trends and competitors to enhance Gladia’s product strategy.

Profile

  • A first successful experience as a developer with hands-on expertise in Python or TypeScript.

  • You’re comfortable interacting with clients and solving their technical problems.

  • Ability to clearly explain technical concepts to customers of varying expertise.

  • Interest in speech-to-text, audio intelligence, and machine learning tools.

  • Ability to break down complex technical challenges and provide clear, actionable solutions.

  • Fluent in French and English, both written and spoken.

Before applying, please ensure that you meet the eligibility criteria for a V.I.E. (International Corporate Volunteer Program) and that you are registered on the Business France platform

  • Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.

  • We treat all candidates equally - if you’re interested please apply through our careers portal.

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