OBJECTIVES :

· To take care and develop existing BI customers to meet revenue target and to convert PAYG customers into subscription.

· Takes care of sanity check on BI contracts (usage/contracts/billing

· Develop interest and awareness on Coface BI offer to secure profitable business for Coface.

· Ensure proper training for BI users and look for development opportunities within existing accounts

· Ensure renewal of contracts and upsell, limit churn rate

· Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.

· To work closely Back Office to ensure contracts are in line with customer needs.

SPECIALIST SKILLS & KNOWLEDGE

· Proven experience of working in a sales development role, ideally in the Business Information market

· Proven ability to work in a fast-paced global business

· Autonomous: able to self-motivate and focus on goals and activities while working on one’s own

· Ability to work directly with customers and with brokers

· Sales negotiation and communication skills

· Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks

· Prioritisation: determines the importance of each task and allocates time accordingly

· In depth familiarity and knowledge of various contract structures in order to provide a consultative solution

· Ability to liaise with hunting team when finding new opportunities into a given account

· Knowledge of current economic climate and how it affects the market

PROFILE :

Key Tasks and Responsibilities :

· Delivery of budgeted targets for Business Information by securitizing and developing existing customers

· Update and maintain the CRM system

· Manage relationships with customers and brokers

· Manage relationships with internal stakeholders

· Ensure full KYC when necessary

QUALIFICATIONS

· Minimum Master degree

- 2 to 3 years of experience 

· Desirable: degree educated in Business and/or Finance related discipline

· Ability to interact with customers in both French and English

SYSTEMS KNOWLEDGE

· Microsoft Outlook

· Microsoft. Word & Excel & PowerPoint

· CRM

Reports to Head of Customer Success France