ABOUT BYREDO 

“Beauty can be many things to many people. Our job is to inspire people to be themselves.” Ben Gorham, Founder of Byredo. 
 
The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences. 
 
BYREDO creates and develops a range of products such as fragrance and make-up but also Byproduct, the brand category for any non-beauty projects…  
 
BYREDO is reinventing the world of luxury through a new approach, where creation is led by emotions, expressing a full and limitless brand universe. 
 
BYREDO is sold in more than 40 countries in a very high-end exclusive network worldwide, with a growing presence online and a strong focus on Ecommerce activities.  
 
We believe that through creativity, we’re able to develop timeless products, both meaningful and inspirational, to people and their lives. 
We believe that only great people can design & bring those beautiful projects to life. 
We believe on talents vs profiles, on experience vs education, on diversity vs boundaries. 
We believe that only powerful teams can lead together the growth of the company, and therefore, we are highly committed to our people. 
 
At BYREDO we come as we are, with the intention to learn from each other and go beyond business objectives. 
 
ABOUT THE JOB
  
We’re looking for a Global Retail Operations Assistant who will be part of our global team and will be partnering with our Retail Operations Manager. In this role, you will be an integral part of the development and deployment of strategic projects which are important to strengthen and fuel the growth of our retail network. You will be exposed to and cooperate with the respective headquarter functions and the regions across Europe, America, Asia Pacific and China.  

By the end of your internship, you will have experienced a rich journey within a dynamic, fast-growing and one-of-a-kind brand and company, and will have been at the heart of its client-centric strategy. You will have developed a solid sense of rigor, analytical skills and operating in an international context with cultural differences. 

WHAT YOU WILL DO  

Clienteling project
Be the referent for the continuous development of the clienteling application, maintaining its master data and liaising with the users on new releases and also serve as a technical support.
Enhance and maintain the quality of retail worldwide database (Work with the markets to have the have it always updated and complete).
Work closely with our IT department on all aspects and interfaces for the end users.
Participate with the global operations managers on the test on all new functions releases.
Develop and conduct training materials on all the new features developed.

Retail operations support 
Animate the retail network by implementing a monthly newsletter for the markets with all updates from the department.
Be in charge of the organization of all events within the department (monthly video meetings with the store managers, seminars and Annual contests).
Work closely with the IT department to assure all the tools deployed for the markets are running smoothly (dashboards maintenance, Phones app..).
Support on the update of the store locator and google publications.
Manage and update the real estate development and project advancement reporting.
Contribute to the consistent evolution of the retail handbook.
Monitor and report on periodic store stock-takes.

This list is non-exhaustive and may vary depending on business and project priorities. 

Your key interlocutors for all of the above:  

Retail Excellence Director.
Retail Operations Managers.
IT department.
Finance department.
Marketing and training department.
All the markets.

WHAT WE’RE LOOKING FOR IN OUR NEXT TEAM MEMBER  

You are both business and details-oriented with excellent communication skills. 
You have an interest for Digital and e-commerce and are passionate about the luxury and/or beauty industry. 
Your interpersonal and analytical skills, along with a solid sense of rigor, will pave the road to success in this job. 
You would say you are enthusiast, curious, proactive and able to adapt easily to any situation.
Positive attitude and a good sense of humour are a must within our team.

WHAT WE EXPECT YOU TO BRING TO BYREDO  

You are a Master student in a Business School, looking for an internship starting in July 2024, for 6 months. 
You can provide an internship agreement from your school/university you will graduate from. 
You are fluent in French and English. Spanish is a plus.
You ideally have experience in sales within retail in the Luxury and/or Beauty industry. 
You are proficient in Microsoft Office (with solid bases in Microsoft Excel). 

OUR COMMITMENT TO YOU 

We will onboard you in our fantastic sensorial adventure. 
You will work in a flexible and agile working environment, surrounded by great people. 
You will be part of our lively Interns community.  
We strongly encourage test & learn mindsets from our interns. 
You will be equipped with a Linkedin Learning license to boost your learning experience. 
You will be able to know your impact and measure your success.

Kindly make sure to send us your CV in English.
Looking forward to your application!