AB Tasty (www.abtasty.com) is the customer experience optimization company rated as one of BuiltIn NYC's Best Places to Work (SMB). We help build the internet of the future by empowering brands to build better experiences using personalization, experimentation, recommendations, search, and the market’s only emotions-based segmentation solution. Images, messages, page structure...everything can be adapted to meet the needs, wishes, and emotions of website visitors or app users. AB Tasty isn't about helping our customers to push a hard sell. We're about helping them sell better by creating more positive user experiences across all their digital properties.

We must be on to something, since we're proud to say we have:

- 1100+ customers, including Papa Johns, Patagonia, Cartier, L’Oreal, USA TODAY and Sephora

- 300+ employees in 7 countries on 3 continents (Americas, Europe, Asia)

- Raised $64 million to grow globally

- Bonus: we're nice, too, we promise!

2 prerequisites if you want to join the AB Tasty team:

- Be a genuinely kind person! (we take this one seriously, it's half the battle in the recruitment process)

- Have a passion, whatever it may be :)

We are looking for an experienced Key Account Manager (KAM) to oversee our relationship with our SMB and Commercial UK clients. As a KAM, you will be responsible for obtaining and maintaining long-term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever-changing world of CRO. 

The ideal candidate will be capable of building strong relationships with strategic customers. You will be able to identify the demands and requirements to promote our company’s solutions and achieve mutually beneficial outcomes. As Key Account Manager, you will be responsible for net revenue retention, contract renewals, upselling, and cross-selling of your customer portfolio.

Hybrid work environment (2 days in office per week)

Location: London

What you will do:

What we're looking for:

What we offer: