Reporting to the Director of Accounting, you will join our growing Finance team in order to support growth and meet our ambitious company goals. We are growing rapidly and need a Head of Billing and Credit Management to oversee the entire Order to Cash cycle, lead our Accounts Receivable and Credit Control team and optimize WCR (working capital requirement) through continuous improvements of policies, process and systems. A keen business sense is imperative!
Within 1 month, you will:
Become a trello expert through our onboarding processUnderstand our product offering through trainingMeet the global team through virtual coffee meets and happy hoursWithin 3 months, you will:
Create and deploy the credit policy by customer type in collaboration with the sales teams, establish rules for negotiating payment terms with customersAddress billing and collection inquiries with customers (on billing matters, payment terms, and credit policies) and manage escalation and dispute resolutionManage relationships on collection topics with our legal team and our collection agency/lawyerWithin 6 months, you will:
Review our billing processes and oversee the deployment of policies and procedures to ensure automated, timely and accurate customer invoicing, collaborating with Sales, Legal and Operations for accuracyImplement, with a continuous improvement perspective, a new billing system (like Netsuite SuiteBilling or Zuora), compliant with electronic invoicing and IFRS revenue recognition needsWithin 12 months, you will:
Continuously improve and update invoicing and cash collection systems, processes and policies, monitoring market standards and trendsBe the point of contact, raise awareness and challenge the Sales, Customer Success and Legal teams, as well the broader company, on customer credit issuesOverseeing multi-state compliance (including sales tax in the USA and Canada)Establish, analyze and comment on weekly and monthly account receivables and customer credit performance reportingThe Skills Set
Minimum 6-8 years experience in finance-related roles, focusing on billing and credit controlExperience of implementing a billing tool (Netsuite SuiteBilling/Zuora…), ideally within a SaaS company and familiarity with SalesForce CPQPrevious exposure to an international environment with an understanding of the market standard policies and processes around collection (ideally US, UK and German markets)Good understanding of billing processes, credit control, and financial risk managementExperience of leading and motivating a team and the ability to work collaboratively whilst contributing positively to team cultureAcute analytical abilities with a structured problem-solving approach with a detail-oriented mindsetGood emotional intelligence, adaptability, drive and resilienceSelf-driven, someone who excels at multitasking and thrives in a fast-paced environment while maintaining a positive attitudeComfortable with exposure and partnering/influencing throughout the organizational structureFluent French, and excellent English proficiency (B2 minimum)What We Offer
Compensation: Package includes base salary, a variable component and equity 📈Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍Culture: A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: 🚀👩🏻💻🏆https://360learning.com/blog/360learner-journey/Interview Process
Phone Screen with our Talent Acquisition Manager Discovery Meeting with our Director of Accounting Case Study with our Director of Accounting & VP Finance Clarification meeting with our Director of FP&A & AR Accountant Culture Fit Meeting Offer!
