We are seeking a skilled Salesforce & System Administrator to manage and maintain our Salesforce platform and other business systems. The ideal candidate will be responsible for ensuring the efficient and effective operation of Salesforce and other systems, as well as providing support to our teams. In addition to Salesforce administration, the candidate will be responsible for general system administration tasks for Google Workspace, Docusign, and other business systems with an emphasis on security.

Responsibilities:

• Maintain and customize our Salesforce instance to meet business requirements

• Manage user accounts, roles, profiles, and security settings in Salesforce

• Create and maintain reports, dashboards, and workflows in Salesforce

• Provide end-user support and training on Salesforce and other business systems

• Manage integration between Salesforce and other business systems with a focus on data security

• Handle general system administration tasks for Google Workspace, Docusign, and other business systems

• Work with internal teams to understand business needs and provide solutions to support their operations

• Ensure data integrity and accuracy across all systems

• Continuously monitor and improve system performance and usability

• Keep up-to-date with the latest Salesforce releases and features, and provide recommendations for enhancements

Important: This open position is for a brand new role within Zeplug and the Tech team. Therefore, structuring the function and defining interactions with various teams, including establishing governance rules and relevant communication protocols, is a key part of starting the mission.

• Bachelor’s degree in Computer Science, Information Systems or related field

• At least 3 years of experience in Salesforce administration, including customization, security, and integration with other systems

• Experience with general system administration tasks for Google Workspace, Docusign, and other business systems

• Strong problem-solving and analytical skills

• Strong sensitivity to security questions

• Excellent written and verbal communication skills in English and in French

• Ability to work independently and in a team environment

• Salesforce Administrator certification is a plus

• Experience with Apex and Visualforce development is a plus

This is a full-time position with competitive salary and benefits packages. The candidate will work closely with internal teams to ensure the efficient operation of our business systems. If you are a motivated and skilled Salesforce Administrator and System Administrator, we would like to hear from you.