Software Engineering Manager

Job summary
Permanent contract
New York
Occasional remote
Salary: $148.5K to 303.5K
Experience: > 5 years
Skills & expertise
Prompt engineering
Quality assurance
Technical aptitude
Motivational skills
Agile methodologies
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Yext
Yext

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Questions and answers about the job

The position

Job description

  • At Yext, Product Engineering builds and evolves the technology behind our products and services
  • We’re looking for engineering managers who want to lead strong teams, solve meaningful technical problems, and help shape what we build next
  • We work in an agile environment with two-week sprints and regular demos that keep teams aligned and give engineers clear visibility into the impact of their work
  • As an engineering manager, you’ll partner closely with Product and Engineering leaders to set direction, turn broader priorities into actionable plans, and create an environment where engineers can do their best work and continue to grow
  • We are looking for an engineering manager to join the Knowledge Graph team, which builds and maintains the systems that turn customer information into a connected, usable source of truth
  • The team develops the core infrastructure, APIs, and workflows that help brands model, manage, and connect their knowledge across products and experiences
  • The work involves challenging engineering problems, including representing complex real-world entities, processing large volumes of changing data, building reliable distributed systems, and creating interfaces that allow other teams to build confidently on top of the graph
  • This is an opportunity for engineers who enjoy foundational technology, thoughtful data modeling and system design, and seeing their work enable a wide range of customer experiences
  • Lead and develop a team of software engineers, providing regular coaching, actionable feedback, and support for their career growth
  • Partner with Product and Engineering leadership to translate product priorities and longer-term goals into clear, achievable plans for the team
  • Own the team’s execution and delivery, establishing priorities, breaking larger initiatives into manageable work, and maintaining a sustainable development cadence
  • Create clarity for the team by resolving ambiguity, removing blockers, managing competing priorities, and protecting engineers from unnecessary organizational churn and distractions
  • Maintain a strong technical understanding of the team’s systems and provide guidance on architecture, design, implementation, and technical tradeoffs
  • Foster a high bar for engineering quality through thoughtful design discussions, code reviews, testing, operational readiness, and continuous improvement
  • Ensure the team is prepared to respond effectively to production incidents, providing leadership and coordination during incidents and driving meaningful follow-up afterward
  • Build an environment where engineers take ownership, collaborate effectively, learn from one another, and feel comfortable raising concerns and challenging assumptions
  • Collaborate across Product Engineering and with partners throughout the company to coordinate dependencies, resolve issues, and deliver shared initiatives
  • Recruit and hire talented engineers, actively participate in the interview process, and build an effective onboarding experience for new team members
  • Identify opportunities to improve the team’s systems, processes, and ways of working, and help turn those opportunities into meaningful change
  • Model thoughtful use of AI-assisted development tools and help engineers incorporate AI effectively throughout design, research, implementation, testing, debugging, and code review
  • Maintain a high-quality bar for AI-assisted work by ensuring engineers understand and validate generated output and remain accountable for its correctness, security, maintainability, and alignment with engineering standards
  • Encourage experimentation with new AI capabilities and workflows, share successful approaches across the team, and help identify opportunities where AI can meaningfully improve engineering effectiveness

Benefits

  • Comprehensive Benefits Programme: Our top priority is maintaining our employees’ and their families’ health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
  • Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
  • Collaborative Workspaces: Yext has workspaces in some of the world’s greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
  • Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what’s ahead.
  • Life-Work Balance: We’re all about working hard and having fun, but we know there’s no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we’re dedicated to helping blend the best of both worlds. That’s why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
  • Upward Mobility: Career growth isn’t just encouraged at Yext — it’s a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you’re looking to grow in your current role or take your career in a new direction, we’re here to support your journey every step of the way.

Preferred experience

  • Experience using AI-assisted development tools and the ability to evaluate their output critically as part of a responsible engineering workflow
  • 5+ years of professional software engineering experience
  • Experience coaching engineers, providing direct and constructive feedback, and supporting their professional development
  • Comfort working in a fast-paced environment
  • Fluency with Java, Go, C++, Python, or a similar programming language (we code primarily in Java and Go)
  • A track record of building healthy, effective engineering teams while holding a high bar for quality and accountability
  • Strong communication and collaboration skills, including the ability to create clarity when priorities or requirements are ambiguous
  • Experience translating product or business priorities into technical plans and driving a team toward successful delivery
  • A BA/BS in Computer Science or a related field, or equivalent college-level education
  • Sound judgment regarding data privacy, intellectual property, security, and the appropriate use of confidential information when working with AI tools
  • Openness to new technologies, new ways of working, and creative solutions
  • Strong technical judgment and a foundation in software architecture, design, data structures, and algorithms
  • The ability to stay technically engaged enough to guide design decisions, evaluate tradeoffs, and help engineers work through difficult problems
  • 1+ years of team or technical leadership
  • Experience recruiting, interviewing, and onboarding software engineers

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