Head of Customer Success @ VC backed company

Join XAnge, a VC-backed company, as the Head of Customer Success. In this dynamic and innovative role, you will lead and develop teams, take initiatives, and learn from your mistakes. If you have a diverse background and are passionate about customer success, submit your profile to the XAnge Startup Success Team.

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Permanent contract
Paris
No remote work
Salary: Not specified
Experience: > 10 years
Key missions

Développer et mettre en œuvre des stratégies pour améliorer la satisfaction et la fidélisation des clients.

Diriger et encadrer une équipe de gestionnaires de la réussite client, en veillant à ce qu'ils atteignent leurs objectifs.

Collaborer avec d'autres départements pour s'assurer que les besoins des clients sont satisfaits et que les produits évoluent en fonction de leurs retours.

XAnge
XAnge

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Questions and answers about the job

The position

Job description

Are you looking for a position as Customer Success Manager or Key Account Manager?


Preferred experience

It’s hard to summarize all skills and expertises asked by our portfolio’s startups and we have to say that most of them value talents with diverse backgrounds.

But, if you describe yourself as a person who:

  • wants to evolve in a dynamic and innovative environment,
  • is not afraid to “do” and take initiatives,
  • knows how to develop teams and train them towards common objectives,
  • stays humble and learn from their mistakes …

Don’t hesitate to submit your profile to XAnge Startup Success Team.


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