Staff Product Designer (Connected Experiences) WHOOP
Wearable devices for enhancing health and performance.
Permanent
Boston
Occasional remote
175K to 220K $ a year
> 5 years
Skills we're looking for
Communication skills
UX design
Interaction design
Figma
You'll be part of
1175 employees
Big Data
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines. By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data. WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
You'll be working on
- WHOOP is hiring a Staff Product Designer to define the next generation of connected member experiences. In this highly collaborative, 0-to-1 role, you’ll establish the UX foundations for emerging products and create intuitive, cohesive experiences that help members better understand and act on their health
- You’ll work at the intersection of product experience, software, and systems thinking, partnering closely with Product, Engineering, Design Systems, and Research
- You’ll define interaction principles and scalable patterns, navigate complex product and technical constraints, and shape how members experience WHOOP across an evolving ecosystem
- Lead the end-to-end design of new connected member experiences, from early discovery and concept development through production-ready designs
- Define interaction principles, navigation models, information architecture, and scalable UX patterns that create intuitive and consistent experiences across the WHOOP ecosystem
- Design cohesive member journeys across multiple touchpoints, translating complex product capabilities and information into clear, intuitive interactions that prioritize utility and ease of use
- Partner closely with Product, Engineering, Research, Design Systems, and Platform teams to navigate constraints, make thoughtful tradeoffs, and bring high-quality experiences to market
- Prototype and test interaction models, workflows, and product concepts to validate assumptions, accelerate decision-making, and continuously refine the member experience
- Help shape the long-term UX vision for emerging WHOOP products, championing simplicity and contributing to the continued evolution of WHOOP design principles
Benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you’re eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
We're looking for
- Experience designing highly crafted mobile experiences and working across multiple touchpoints, platforms, form factors, or interaction paradigms
- Exceptional UX and interaction design skills, with demonstrated ability to simplify complex problems and workflows into intuitive, member-centered experiences
- Strong communication and storytelling skills, with demonstrated success partnering with Product, Engineering, Research, and other cross-functional teams to influence product direction and bring complex experiences to market
- Passion for health, fitness, and building products that empower people to better understand and improve their daily lives
- Strong systems thinking, including experience developing information architecture, navigation models, reusable interaction patterns, or design frameworks
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
- High proficiency in Figma and prototyping, with the ability to use prototypes to explore ideas, communicate interaction models, and accelerate product decisions
- 7+ years of product design experience, with a portfolio demonstrating end-to-end ownership of high-quality consumer product experiences
- Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience