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Operation Specialist - Munich (German fluent)

Permanent contract
Munich
Salary: Not specified
Starting date: May 19, 2022
No remote work

Virtuo
Virtuo

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The position

Job description

Are you ready to add a key brick in the Munich mobility ecosystem, and to build a city without cars? Are you keen to launch from scratch one of the most promising European mobility startups into a new market?
Operations is at the core of Virtuo, our motto: “Right car, right time, right location. Zero defects”. The team is responsible for making strategic & operational decisions, to develop and run our business on the ground.

The Operations Executive role in Munich offers the opportunity to implement a new mobility player in a new country, with a model that proved its potential in 4 countries already. Working alongside smart colleagues in a stimulating start-up environment also represents the opportunity to shape the future of European mobility.
If you’re a natural-born leader who has always wanted to take part in the success of a start-up with global ambition, we would love to hear from you.

🎯 Your missions :

  • Be the main person responsible for your region’s fleet (Munich)
  • Run complex, on-the-ground, day-to-day operations; craft and improve processes
  • Optimize our fleet main KPIs: # of damaged cars, utilization rate, car delivery
  • Manage closely Virtuo stations: fleet allocation, be responsible for cleaning/convoys partners day to day management
  • Ensure our customer satisfaction is aligned with ambitious objectives by implementing demanding processes and monitoring them closely
  • And much more! (Expansion, Product improvement, ad-hoc projects, Admin, etc.)

⚡What’s cool about this job:

  • Implement a business in a new city from scratch, but with a model that has been proven successful in already 20+ cities
  • Join a fast-growing start-up, a flagship of “la French Tech 120 Startup” with incredible traction in Europe & be a part of an international team (over 4 countries)
  • Work for a startup where your decisions will have an immediate impact
  • Participate in building the Virtuo German team
  • Be a part of the whole Virtuo team, benefit from regular meet-ups with other countries, take advantage of their knowledge, while promoting your own market specifics

Preferred experience

  • 1+ years of experience a start-up/scale-up or in consulting
  • Start-up mindset: tenacious, and a hands-on
  • Highly organized – you are very analytical, rigorous, effective at managing deadlines, with strong attention to detail
  • Analytical, confident with numbers, and experienced in excel
  • Accountable, willing to take initiative, and to learn fast
  • Obsessed with the customer experience and inspired by mobility
  • Fluent in German & English, French is a plus

Recruitment process

  1. Discovery interview with our people team
  2. Interview with our Lead Expansion Manager
  3. Technical case interview
  4. Culture Fit Interview with our Country Manager

🎁 Perks:

💪🏼 A competitive equity package
🚗 Virtuo’s special discount code
🏡 Flexible remote work policy
🪑 Your whole work equipment provided with Fleex
🪜 Career path development and training and programs
🎡 Seminar, team building, and team events throughout the year

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