The opportunity

We are looking for a Head of Product Design and Insights to lead our product design and analytics team towards innovative and usable design solutions that address our customer needs and desires. You’ll report to the CPO.

🎯 Your missions:

Lead and Inspire a growing team

• Mentor and manage a team of 2 Product Designers throughout their day-to-day design work to deliver high-quality design in a timely manner. At times, participate as an individual contributor in the design process
• Manage 1 Senior Product Analyst and later 1 User Researcher to deepen our understanding of Virtuo’s customers, their behaviors and mental models;

Be an active member of the Product team

• Collaborate with Product and Tech leadership to drive vision and strategy
• Collaborate with other functional roles in order to realize Virtuo’s product vision in delightful consumer experiences;
• Contribute to creating a culture at Virtuo that is aware of the unique value design brings to the company.

Product delivery

• Ensure the shipment of high quality, consistent consumer experiences by working in close collaboration with software engineers and product managers;
• Direct the development and maintenance of our branded Design System;

Product Discovery & Analytics

• Perfect knowledge of our user pain points, motivations and needs through qualitative research side by side with the UX (interviews, focus groups, customer service…)
• Being on the field and being empathic is compulsory for this tribe.
• Nurture a data-driven experimental process, both hands-on in the data and collaborating with analysts to uncover opportunities, test hypotheses, and prioritize the roadmap.
• Experience with data-driven design and decision making

⚡ What’s cool about this job:

• You are going to work on a complex and visible product with a team of experts
• The team is passionate about the Product and open to continuous improvement
• Team spirit : everyone is super energetic, wants to share or help when needed
• You are going to have a direct impact on the company strategy
• Our product, with 1,7 Millions of downloads, is “concrete”,our customers will have the finality of your work in their hand & you will impact directly their experience

🌟 This role is perfect for you if:

As a Head of Product Design and Insights you have :

• 8+ years’ experience with a major web, product development or consulting firm in the digital product and/or service design space.
• 2-4 years experience managing and mentoring Product Designers;
• Experience in translating design research, strategic market positioning, technical requirements in a specific design direction, including visuals and interactions;
• Ability to lead a product design team throughout all phases of a design project, from early ideation to detailed execution and shipping;
• Experience in building and managing large branded design systems

You have a startup spirit & attitude :

• Self starter, autonomous, organized, both a planner and showing agility.
• A visionary mindset and a problem solver at heart
• Hands on, eager to make things happen, with a bias for action.
• Impact driven.

You have extraordinary social skills at all levels :

• You are fluent in English. French a plus.
• You are a strong communicator, internally (with all teams) and externally with clarity, humility and precision
• You are a strong team player, with product, tech and business teams

🔍 Recruitment process:

• Discovery Interview : Ludmila our TAM

• Manager interview: with Rich our CPO

• Case study interview with Rich our CPO, Marie our CMO & Karim our co-founder

• Culture Fit Interview Thibault H & Cyrille

🚙 Learn more about us:

Want to know more about us? Check our Candidate Kit

Diversity & Inclusion:

We believe that equality and diversity make us a better company and community. We currently have around 20 nationalities at Virtuo and we respect and value employees from every background. We are committed to making an impact on society and this is at the foundation of everything we do at Virtuo — from our product’s features to how we build our workforce. We take many initiatives to improve diversity and inclusion and we are proud we signed the PACTE by FrenchTech, an engagement to bring more parity in the start-up ecosystem.