• The AMER Sales Operations team is looking for a Sales Operations Director to partner with the AMER sales leader and lead the operational engine behind the region’s performance
• This role defines how AMER forecasts and plans, including the weekly operating cadence, annual planning cycle, territory and quota design, and the analysis that informs leadership decisions
• This is a senior individual contributor role that leads through influence in a matrixed organization, partnering closely with AMER sales leadership and cross-functional teams to ensure the region plans well, forecasts reliably, and operates efficiently
• Own the AMER operating calendar, including weekly forecast calls, pipeline inspection, performance reviews, QBRs, ad-hoc leadership meetings, and act as the first point of contact for AMER sales leadership on operational issues
• Shape the agenda and direct the analysis these forums depend on, and convert outcomes into tracked actions with owners and dates
• Lead the AMER forecast process end to end, including cadence, roll-up logic, and snapshot discipline, against the accuracy definition the region is measured on
• Set the standard for commit criteria, stage definitions, and pipeline hygiene, enforce those standards, diagnose forecast error to root cause, and close recurring gaps
• Partner with Finance on the link between the sales and financial forecast, including reconciliation, variance explanation, and authoring the forecast narrative for AMER and global leadership
• Lead the AMER Annual Operating Plan process for sales, including sequencing, inputs, dependencies, leadership decisions, segmentation, territory design, account distribution, quota setting, and coverage and capacity modeling
• Shape go-to-market structure and headcount scenarios, influence Sales Compensation on plan design, and direct in-year changes including territory moves, coverage gaps, and reorganizations
• Set priorities and sequence work across the Sales Operations professionals supporting AMER, while maintaining standards for analytical rigor, data integrity, and quality of recommendations
• Mentor experienced operations professionals, represent AMER in global Sales Operations forums, and bring global standards into the region
• Diagnose process, tooling, and data challenges, pioneer the use of AI and automation, retire ineffective processes, and drive adoption of approved changes with Corporate IT and global Sales Operations
• Technologies You’ll Work With:
• Salesforce
• AI-enabled productivity and automation tools
• Sales forecasting and pipeline management platforms
• Revenue analytics and reporting tools
• Territory planning and quota management tools

Benefits

• Unlimited paid time off, plus 3 global VeeaMe Days for self-care
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage from day one
• Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• 401(k) retirement plan with matching contributions up to annual limits
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting

• Experience with Salesforce and the surrounding commercial technology stack
• Willingness to travel occasionally, both domestically and internationally, and work across time zones
• Proven ability to drive complex, cross-functional programs through influence rather than direct authority
• Credibility with senior sales leaders and highly effective written, verbal, and presentation skills
• Fluent in English
• Bachelor’s degree or equivalent experience; advanced degree in Economics, Mathematics, or Business Administration preferred
• Direct ownership of a regional or global sales forecast process, including forecast accuracy improvement
• Strong analytical rigor, including the ability to structure ambiguous problems, generate insight from quantitative analysis, identify data issues, and defend recommendations under challenge
• Direct ownership of an annual sales planning cycle, including segmentation, territory design, quota setting, and capacity modeling
• 10+ years in sales operations, revenue operations, or commercial strategy at a technology company (ideally SaaS), or in strategy or technology consulting
• Experience with AI-enabled productivity and automation tooling
• Experience building or improving forecast governance, pipeline hygiene, and sales operating cadences
• Experience partnering across Finance, Sales Compensation, Marketing, Revenue Operations, and Technology organizations
• Experience operating within complex global, matrixed organizations
• Experience leading organizational change, territory realignments, or sales force transformations