• Lead and grow a team of Solutions Engineers through weekly 1:1s, clear quarterly goals, ongoing feedback, performance conversations, and individual growth plans
• Spend roughly half your time hands-on, delivering customer projects yourself and setting the standard for app design, integration quality, and best practices
• Own delivery quality and results for your team’s projects, including utilization, time to first value, and customer satisfaction, and step in on escalations
• Partner with Sales and the Head of Professional Services on scoping: lead discovery, effort estimates, and statements of work while protecting margin and feasibility
• Plan team capacity and staffing, and help recruit, interview, and onboard new hires
• Pilot AI-enabled delivery on live customer projects and share reusable assets and lessons with the global Professional Services team
• You’ll travel up to 25%
• Key Collaborators:
• Solutions Engineers, Project Managers, and other Solutions Engineering Leaders
• Sales, Pre-sales engineering, Customer Success, and Professional Services Operations

Benefits

• Impactful Work: Have a direct impact on product and culture
• Work/Life Balance: Flexible work and unlimited vacation policy, virtual company events and happy hours
• Additional Perks: Commuter benefits, a work-from-home stipend, fitness subsidies
• Competitive Benefits: Healthcare, Dental, Vision, Short-term Disability, Long-term Disability, Health Reimbursement Account (HRA)
• Family-Friendly Policies: Parental Leave, 401K & Life Insurance
• Employee-Led Communities: Parents@Tulip, Hey Lady, Allies@Tulip and more

• You are a hands-on technical expert who gets energy from helping other people get better at their craft
• You share what you learn, give honest feedback in the moment, and look for ways to do more with less
• You are a leader who wants to keep building alongside your team while you coach them. You like being close to customers and the shop floor, and you work backwards from the value they need
• 1+ years of people management experience, including coaching, performance conversations, and helping team members grow
• Experience using AI tools to speed up solution delivery is a plus
• 6-8+ years of experience in solutions engineering, implementation, or technical consulting with manufacturing or industrial customers
• Deep expertise building composable apps and integrations on Tulip or a comparable no-code platform, including debugging complex solutions built by others
• Nice to have: experience in regulated industries such as life sciences
• Bachelor’s degree or equivalent working experience
• Experience leading customer discovery and scoping, estimating effort, and communicating project risk to plant and executive stakeholders
• We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered