Type of contract for this position: Permanent contract
The position
Job description
The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies
In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale
The team goes where the problems are and are key to enabling future growth opportunities
As Senior Commercial Strategy Manager, you will serve as a thought partner to leaders across the organization, lead critical cross-functional initiatives that shape the company’s growth trajectory, drive strategic planning cycles, stand up 0–1 initiatives, and unlock operational scale across our most critical programs
Like most marketplaces, Thumbtack serves customers and pros, and this role creates value for both through our Partnerships business, one of Thumbtack’s fastest-growing segments. You will identify new growth opportunities, develop go-to-market strategies, launch programs that expand our marketplace’s reach through partners, and shape the strategy and direction of the organization
Success in this fast-paced, fluid role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, and the ability to bring structure to chaos. Working closely with executives, product and engineering leaders, marketers, sales, and finance, you will bring strong business acumen, communication and collaboration skills, a self-starter mindset, and ownership of complex, high-priority problems from day one while pushing progress on multiple fronts
Identify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change
Develop, test, and incubate new ideas (products and businesses)
Own ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis, financial analyses)
Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress; this role is extremely cross-functional
Be a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them - with minimal guidance
Be dynamic, resourceful, and willing to advocate for your projects internally and externally - influencing without authority will be critical to success
Be a trusted advisor to the Senior Director of Commercial Strategy, VP of Business Development, and Chief Commercial Officer
Benefits
Parental leave
Health insurance
Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
20+ company-wide holidays including two week-long shutdowns
Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
Cell phone and WiFi reimbursements
Subscriptions and Employee Assistance Program for mental health and well-being
Preferred experience
5-7+ years in management consulting, investment banking, private equity, bizops, or strategy roles
Demonstrated ability to build strong cross functional relationships and influence leaders at all levels
A “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structure
Growth mindset - you care about impact and going the extra mile
Owner attitude and mentality that rolls up your sleeves to “Get Stuff Done”
Ability to build analytical models and translate them into executive-level insights
Adept at influencing without authority and working with internal/external partners from all backgrounds
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