No information about remote work conditions has been provided for this job.
Type of contract for this position: Permanent contract
The position
Job description
TheGuarantors is looking for a highly organized, systems-minded Senior Manager, Event Marketing Operations to help scale the day-to-day operations of our Event Marketing function
Reporting to the VP of Event Marketing, this role will serve as the operational backbone of the team, translating event strategy into clear project plans, maintaining the systems that keep our work moving, and ensuring leadership has consistent visibility into timelines, budgets, capacity and performance
This is an individual contributor role with significant cross-functional influence. The ideal candidate is a strong project manager who is comfortable operating across multiple events and workstreams at once, anticipates needs before they become issues, and brings structure to a fast-moving environment
This person will work closely with Event Coordinators responsible for event execution while partnering with the VP of Event Marketing on strategy, approvals, quality standards and prioritization
Event Marketing Operations
Own and continuously improve the operating systems used to manage the Event Marketing portfolio
Translate approved event strategies into clear project plans, timelines, milestones, dependencies and workstreams
Maintain a reliable view of upcoming events, key deadlines, team capacity and project health
Establish clear processes and documentation for how work moves through the Event Marketing team
Ensure the event intake and project management environment is structured, current and consistently used across the team
Identify opportunities to make workflows more efficient, scalable and easier for the team to operate
Reporting, Data & Benchmarking
Own the Event Marketing reporting framework and ensure event performance data is consistently captured
Partner with team members to maintain clean, accurate event information in HubSpot and other team systems
Maintain historical benchmarks across comparable events and use past performance to help establish targets for future programs
Ensure post-event reporting is completed consistently and accurately
Budget Operations
Own the process used to track Event Marketing budgets and spend across the portfolio
Ensure projected and actual event costs are current and accurate
Regularly review event-level spend for discrepancies or gaps before information reaches leadership
Provide the VP of Event Marketing with clear visibility into budget pacing, upcoming commitments and areas of risk
Partner with individual event owners to ensure they maintain accurate financial information for their programs
Conduct ROI analysis to determine best rates of return on given event skews
Own payback period analysis to identify the relevant time periods through which ROI relevant metrics mature
Project & Portfolio Management
Coordinate work across concurrent events and initiatives to ensure projects remain on schedule
Organize work based on priorities established by the VP of Event Marketing
Identify capacity constraints, dependencies and competing deadlines early and surface them for prioritization
Proactively communicate project progress without requiring leadership follow-up
Immediately escalate risks related to budget, timeline, attendee experience, vendor performance or event quality
When raising an issue, bring available context, potential solutions and a recommendation whenever possible
Event Planning & Experience Development
Partner with coordinators and external vendors to turn approved concepts into executable plans
Help maintain the premium standard associated with TheGuarantors events across every touchpoint
Know when a logistical decision may meaningfully affect event experience or quality and elevate it appropriately
Sales & Cross-Functional Enablement
Ensure Sales and other internal partners have clear processes, tools and information needed to successfully participate in Event Marketing programs
Maintain accessible event information so team members can independently find answers before escalating questions
Partner cross-functionally with Sales, Marketing, Finance and other stakeholders to keep event programs moving effectively
Benefits
Remote work: All our roles are 100% remote which allows the flexibility for our employees as we navigate the recent changes to our work environments.
Opportunities to make an impact within a fast growing company
Medical, Dental, & Vision insurance (beginning day one)
401(k)
Competitive salary
Generous PTO and paid holidays
Preferred experience
Experience building or maintaining reporting dashboards and performance frameworks
Demonstrated ability to build processes that other team members can consistently follow
High attention to detail without losing sight of broader business objectives
Strong understanding of event budgeting, spend tracking and reconciliation
Ability to analyze historical results and turn them into useful benchmarks and recommendations
4+ years experience in event marketing, field marketing, marketing operations, event operations, sales operations or a related discipline
Strong project and portfolio management experience across multiple concurrent programs
HubSpot admin or elevated permission experience is required. Experience with Asana, Monday or a comparable project management tool is required
Excellent written and verbal communication skills, particularly with executive stakeholders
Strong judgment around when to solve independently and when to escalate
Experience with Hapily, Splashthat, Reachdesk, foundational LLMs (chatgpt, Claude) or similar tools preferred
Experience supporting premium, high-touch or brand-forward events strongly preferred
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