No information about remote work conditions has been provided for this job.
Type of contract for this position: Permanent contract
The position
Job description
We are seeking a passionate, experienced Sr Software Engineering Manager to lead Veza’s NHI and Agent Security team, which is redefining next-generation security at Veza. The team is advancing Agent Identity Security as AI agents and copilots rapidly expand across enterprise systems
The team drives innovation, defines next-generation IGA for non-human identities and agents, and helps shape new industry standards as the AI agent ecosystem evolves. Its work includes discovering agents, tracking their actions, and defining access management and runtime authorization capabilities to maintain a strong security posture
This is a high-impact leadership role at the center of the engineering organization
You will combine engineering leadership with deep technical partnership by leading skilled engineers and tech leads and setting the technical vision for NHI and Agent Security. You will work closely with product, integrations, and security engineering teams to expand Veza’s capabilities as the company scales within the ServiceNow ecosystem
Own the technical vision and roadmap for Veza’s NHI and Agent Security team - the core team that drives visibility, and governance of NHI and Agent Identities
Drive architecture, design patterns, and engineering best practices for building enterprise systems
Partner with the Tech leads and Senior Engineers on high-impact technical decisions, conducting design and code reviews to ensure quality and adherence to engineering standards
Identify and champion new technologies, tools, and approaches, including AI/ML, to continuously advance the product development
Ensure the product is built and maintained with high performance, reliability, and observability, including logging, monitoring, and compliance requirements
Define and drive detailed engineering execution plans, timelines, and processes that keep the team shipping with quality and predictability
Shape our long-term agent identity security roadmap alongside the Product team and help define industry standards for discovering agents, auditing actions taken on agents, securing runtime authorization, and ensuring least privilege access management
Work closely with Product, Integrations, Platform, Graph and other product teams to achieve business objectives and build product that meets customer needs
Partner with other ServiceNow teams to drive and unlock next-gen identity governance
Lead, mentor, and grow a team of backend software engineers and tech leads, building individual development plans and creating stretch opportunities
Own the full talent lifecycle for the team - hiring, onboarding, retention, and performance
Benefits
Generous family leave
Matched donations
Annual learning stipends
Flexible PTO
Competitive retirement plan
Paid volunteer time
Preferred experience
10+ years of experience in backend software engineering with a strong focus on distributed systems, or identity security, and 4+ years in an engineering leadership role - ideally spanning both startup and enterprise SaaS environments
Familiarity with IGA or how traditionals systems are evolving with Agents
Experience integrating AI/ML models into product workflows, or leveraging AI to enhance product experience, or system intelligence at scale - strongly preferred
Experience with authentication, authorization protocols, and IAM concepts — understanding how identity and access relationships are structured across complex enterprise environments
Hands-on engineering background with proficiency in one or more of Go, Java, or Python — comfortable diving into the codebase and engaging at a technical depth appropriate for a player-coach role
Deep familiarity with cloud platforms (AWS, Azure, or GCP), distributed systems, and containerization technologies such as Kubernetes
Familiarity with emerging AI technologies and frameworks, with a track record of driving AI adoption and leveraging AI-driven tools to enhance team productivity and engineering efficiency
Strong organizational and project management skills - able to run multiple workstreams, maintain engineering cadence, and keep delivery on track without micromanaging
Demonstrated ability to lead and grow a fully distributed, high-performing engineering team - hiring, onboarding, mentoring, and retaining strong engineers and tech leads
Clear, proactive communicator who can translate complex technical concepts for both engineering teams and senior leadership
Low ego, high intellectual curiosity - you hire people smarter than you and create the conditions for them to do their best work
Relentlessly high standards - never satisfied with the status quo, always looking for a better way
Able to dive deep without losing sight of the big picture - never out of touch with the technical details, never lost in them either
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