Moteurs aéronautiques civils et militaires.
Safran Aircraft Engines conçoit, développe, produit, commercialise et supporte, seul ou en coopération, des moteurs aéronautiques civils et militaires aux meilleurs niveaux de performance. La société est notamment, à travers CFM International, le leader mondial de la propulsion d’avions commerciaux courts et moyen-courriers avec les gammes de moteurs CFM56 et LEAP qui équipent les dernières générations d’avions de la famille Airbus A320neo, Boeing 737 MAX et COMAC C919.
Dans le domaine de la propulsion militaire, la société a intégralement conçu, développé et produit le M88 et le M53 qui équipent respectivement le Rafale et le Mirage 2000 et sera intégrateur du moteur du futur avion de combat européen (Next Génération Fighter) du SCAF, dont l’entrée en service est prévue d’ici 2040.
En 2021, Safran a signé aux côtés des leaders de l’industrie aéronautique la déclaration de l’ATAG qui vise à garantir la neutralité carbone du secteur en 2050. Cet engagement se traduit par l’activation de plusieurs leviers, dont le développement de moteurs en rupture ultra-efficaces qui seront compatibles avec 100% de biocarburants et de l’hydrogène.
Safran Aircraft Engines travaille sur cet axe dans le cadre du programme RISE de CFM.
-Day-to-day cooperation with internal and external stakeholders from international Material and Processes teams, PSE, Customer Support, Design, Technology and Quality teams at various stages of the Safran Aircraft Engines product lifecycle – development & aftermarket, in service & MRO.
-Formal responding to customer queries within very tight schedules, e.g. Aircraft on Ground.
-Preparing technical analyses in response to inquiries from customers regarding after-sales technical support. Analyzing requests from MRO shops and airlines concerning LEAP and CFM engine components.
-Coordinating and allocating tasks within the engineering team, monitoring progress, and ensuring timely completion of deliverables.
-Tracking, documenting, visualizing, and reporting team activities and progress using digital tools such as Power BI and Power Automate.
-Supporting planning and prioritization of technical tasks for team members, using basic project management and planning tools.
-Developing contacts with other SAFRAN entities to improve and integrate best practices.
-Promoting lean, continuous improvement, quality, safety and customer orientation within the organization.
-The purpose of the role is to provide indirect support for Safran Aircraft Engines customers and to develop and coordinate repair processes, with a focus on materials and special process analysis.
-We are looking for people "hands-on" on substantive issues as well as people who think out of the box.
-3+ years' experience with aerospace technical documentation (in MRO or manufacturing)
-Good understanding of aircraft engine structure and principles
-Hands-on with aviation maintenance/service documentation
-Master's in a technical field
-Experience as Customer Support, Repair, or Materials & Processes Engineer (or similar)
-Analytical mindset, high quality focus, ability to meet tight deadlines
-Coordination and allocation of activities in collaboration with Customer Support Front Office
-Planning and tracking of tasks
-Use of basic project management/planning tools
-English proficiency (B2)
-Teamwork, self-motivation, proactivity, and good decision-making
-Curiosity and willingness to learn and develop
Optional
-Familiarity with EMM, AMM, or similar OEM manuals
-Visualization and reporting with Power BI and Power Automate (experience is a plus, willingness to learn required)
-Language: French