• We are looking for a Solutions Engineer (sometimes called a Sales Engineer) who will demo Resolver’s products to new and existing customers. You may have been a Sales Engineer or come from another role, where you shared a passion for customer interaction and technology
• You will apply product knowledge throughout the sales cycle and collaborate across all departments within Resolver to ensure our products are presented accurately and our value prop is being articulated effectively
• Working with both net-new opportunities and existing customers, you can get creative with your storytelling to really demonstrate how our customers interact with Resolver’s products
• We are looking for a  Solutions Engineer will demo Resolver’s products to new and existing customers. You may have been a Sales Engineer or come from another role, where you shared a passion for customer interaction and technology. You will apply product knowledge throughout the sales cycle and collaborate across all departments within Resolver to ensure our products are presented accurately and our value prop is being articulated effectively
• You’ll use creative storytelling to really demonstrate how our customers interact with Resolver’s products
• Your day to day - let’s break it down!
• Application of Product Knowledge (50%)
• Measures of success: Providing high quality responses and being prepared for customer facing meetings to put Resolver in the best position to win deals
• Stays abreast of new features, bugs and configuration approaches from product, apps and professional services
• Prepares demonstrations within Resolver products based on information provided and/or research to meet and exceed a customer’s requirements
• Gathers customer requirements and assists in preparing accurate Statement of Works/High Level Estimates to be delivered by our Professional Services team
• Articulates responses to customer questions and RFP functional requirements to ensure appropriate coverage and to build confidence in our products/services
• Product Demonstration (25%)
• Measures of success: Applying product and domain knowledge to configure the software and setup scenarios to demonstrate to the customer how Resolver will address their needs
• Confidently present technical presentations of Resolver products and services for customers, partners, and prospects while assisting with the development of formal sales plans and proposals for assigned opportunities
• Technical preparation for demonstrations: setup/configuration of app servers and DB’s, functioning software, computer with required cables/peripherals and materials
• Sales Support (25%)
• Measures of success: Collaborating with cross-functional departments to leverage all possible information to provide the sales team with clear and concise value and benefits to support the sales cycle
• Determining key benefits for customers with Account Executives, Customer Success Managers, Executive Sponsors and Product team
• Effectively creating relevant customer stories to ensure clear communication of value proposition
• Support the sales team with discovery calls, RFPs, post demo activities and documentation in our CRM

Benefits

• 33 days holiday including Bank Holidays
• Critical Illness
• Life Insurance Cover
• Healthcare Cash Plan
• An attractive pension
• Cycle to Work Scheme and Commuter Loans to help your journey to work
• Employees perks with freebies, discounts, rewards and more
• Free yoga classes twice a week
• Subsidised gym membership

• Experience in B2B SaaS company is a bonus, extra points for work with an enterprise software
• 3-5 years experience in a related role or field (Sales, Solution Engineering, or Customer Success)
• You’re accountable for your work! You take the time to invest in research, learning, and practice to make yourself an expert in your field!
• You’re a go-getter with an excellent ability to manage ongoing projects simultaneously
• While rare, we require flexibility and willingness to support customer calls later in the evening if business requires
• You’re someone who loves to take on challenges; you work hard to understand the in’s and out’s of new products and services
• You have exceptional communication skills and don’t shy away from speaking publicly and presenting
• Experience working with cross-functional teams; specifically, with technical teams (Product, Sales, Marketing, Professional Services)