Permanent
Remote: Not specified
168K to 210K $ a year
> 5 years
Skills we're looking for
Teamwork
Technical aptitude
Communication skills
Collaboration and teamwork
Problem-solving skills
+1
You'll be part of
United States of America
1283 employees
Software
Finance
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub. Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs). The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
You'll be working on
- The Partnership Manager is the primary strategic and business point of contact for a portfolio of Plaid’s largest Financial Institution partners
- This includes owning the end-to-end strategy and execution of core business goals with a financial institution, as well as building relationships with stakeholders, partnering with Technical Leads to pitch new solutions and act as advocate, and liaison with Plaid Product, Legal, Policy, Go-To-Market, and Engineering teams
- Lead multiple strategic relationships with our largest financial institution partners
- Create and own the priorities and strategy for our engagement with FIs. Partner with teams internally and externally to execute on this strategy and goals
- Cultivate and deepen relationships with key stakeholders within financial institutions. Help partner with and support FIs on their digital transformation journey
- Be an expert on Plaid’s technology and product offerings; work closely with influence internal and external product and engineering teams to execute on product roadmaps and advocate for open finance solutions
- Help define our strategy for transforming Plaid’s position in the financial services industry. Help shape policy and regulatory priorities and goals
- Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs
- Help uncover additional opportunities that are aligned with our FI partnership strategy + company goals
- Work in a highly-collaborative and cross-functional environment that feels different each day
Benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
We're looking for
- Ability to work under pressure, deadlines and navigate unexpected roadblocks
- Experience managing external relationships independently and building / executing strategies to make partners/clients successful with new technologies
- 6 - 10+ years of experience in a partnerships, strategy, business operations, or similar role
- Ability to understand technical and product concepts
- Excellent project management and communication skills with a strong ability to craft compelling executive communications and reports
- Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines
- Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide partners through complex or escalated issues
- We encourage you to apply to a role even if your experience doesn’t fully match the job description