Director of Platform Engineering

Job summary
Permanent contract
San Francisco, New York
A few days at home
Salary: $340K to 425K
Experience: > 7 years
Skills & expertise
Communication skills
Primary
AWS
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Patreon
Patreon

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Questions and answers about the job

The position

Job description

  • We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem
  • You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly
  • Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, and reliability foundations and AI enablement
  • Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow
  • Drive platform initiatives across core backend services and APIs; service reliability, availability, and performance; platform scalability and capacity planning; and internal developer tooling and productivity
  • Partner with product engineering teams to enable faster feature delivery while maintaining platform stability
  • Establish strong operational excellence (on-call, incident response, SLAs, SLOs)
  • Hire, develop, and mentor senior engineering managers and technical leaders
  • Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments

Benefits

  • Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
  • Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
  • Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
  • Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
  • Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
  • Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.

Preferred experience

  • Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users
  • Experience leading platform, infrastructure, or foundational backend teams
  • If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you
  • 10+ years of engineering experience with 5+ years in engineering management
  • Background in developer platforms, internal tooling, or platform abstractions
  • Experience operating production systems with high availability and performance requirements
  • Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems
  • Strong background in distributed systems, APIs, and service-oriented architectures
  • Experience leading through major architectural transitions or scale inflection points

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