Type of contract for this position: Permanent contract
The position
Job description
AI has changed how fast PagerDuty writes code. Release Engineering decides how fast, and how safely, that code reaches our customers
We’re looking for a Senior Engineering Manager to build the delivery system for this new pace: pipelines that give AI agents fast, trustworthy feedback, environments fully defined in Git, and the CI/CD platform we’ll run for years to come
You’ll lead a team of experienced platform engineers and set the delivery direction for all of PagerDuty Engineering. Reporting to the Director of Infrastructure, you’ll partner closely with our AI-native development program to shape how software gets built and shipped at PagerDuty
Set the multi-year roadmap for how PagerDuty builds, tests and deploys software
Lead our GitOps transformation, so every environment is defined in Git and every change is promoted and rolled back the same way
Bring CI-quality checks into the developer and agent loop, so problems are caught in minutes, before code ever reaches a merge gate
Give engineers and AI agents short-lived, isolated environments to test changes safely
Rework code review so people spend their time on changes that carry real risk, with automated checks covering the rest, including verifying that AI-written tests actually test something
Take our next CI/CD platform from selection to full adoption across Engineering
Own our delivery metrics, including Change Failure Rate, and report them to engineering leadership monthly, pairing every speed metric with a quality measure
Keep the cost of CI and AI tooling predictable as usage grows
Hire, coach and grow senior engineers
Share what we learn through talks, blog posts and the wider engineering community
Benefits
20 hours per year of paid volunteer time
Health insurance
Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
Generous paid parental leave and return to work policy to help with transition back
Generous paid time off
Flexible workplace/WFH
Hands-on career and leadership development programs
Preferred experience
Deep knowledge of Kubernetes, CI/CD systems and infrastructure as code
Proven experience leading a GitOps or deployment platform migration across many teams and clusters
The ability to explain technical tradeoffs to executives in plain language
Hands-on use of AI coding agents, with experience changing a pipeline or process because of their impact on delivery speed and stability
A track record of taking a CI/CD platform from selection to full adoption across an engineering organization
10+ years in platform engineering, SRE or DevOps, including at least 5 years managing engineers
We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application
Experience with vendor and budget management
Experience with progressive delivery, such as canary releases or feature-flag rollouts
Experience running Argo CD, Buildkite or CircleCI at scale
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