Senior Engineering Manager (Release Engineering)

Job summary
Permanent contract
Toronto
A few days at home
Salary: Not specified
Experience: > 7 years
Skills & expertise
Kubernetes
Git
PagerDuty
CircleCI
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PagerDuty
PagerDuty

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Questions and answers about the job

The position

Job description

  • AI has changed how fast PagerDuty writes code. Release Engineering decides how fast, and how safely, that code reaches our customers
  • We’re looking for a Senior Engineering Manager to build the delivery system for this new pace: pipelines that give AI agents fast, trustworthy feedback, environments fully defined in Git, and the CI/CD platform we’ll run for years to come
  • You’ll lead a team of experienced platform engineers and set the delivery direction for all of PagerDuty Engineering. Reporting to the Director of Infrastructure, you’ll partner closely with our AI-native development program to shape how software gets built and shipped at PagerDuty
  • Set the multi-year roadmap for how PagerDuty builds, tests and deploys software
  • Lead our GitOps transformation, so every environment is defined in Git and every change is promoted and rolled back the same way
  • Bring CI-quality checks into the developer and agent loop, so problems are caught in minutes, before code ever reaches a merge gate
  • Give engineers and AI agents short-lived, isolated environments to test changes safely
  • Rework code review so people spend their time on changes that carry real risk, with automated checks covering the rest, including verifying that AI-written tests actually test something
  • Take our next CI/CD platform from selection to full adoption across Engineering
  • Own our delivery metrics, including Change Failure Rate, and report them to engineering leadership monthly, pairing every speed metric with a quality measure
  • Keep the cost of CI and AI tooling predictable as usage grows
  • Hire, coach and grow senior engineers
  • Share what we learn through talks, blog posts and the wider engineering community

Benefits

  • 20 hours per year of paid volunteer time
  • Health insurance
  • Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
  • Generous paid parental leave and return to work policy to help with transition back
  • Generous paid time off
  • Flexible workplace/WFH
  • Hands-on career and leadership development programs

Preferred experience

  • Deep knowledge of Kubernetes, CI/CD systems and infrastructure as code
  • Proven experience leading a GitOps or deployment platform migration across many teams and clusters
  • The ability to explain technical tradeoffs to executives in plain language
  • Hands-on use of AI coding agents, with experience changing a pipeline or process because of their impact on delivery speed and stability
  • A track record of taking a CI/CD platform from selection to full adoption across an engineering organization
  • 10+ years in platform engineering, SRE or DevOps, including at least 5 years managing engineers
  • We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application
  • Experience with vendor and budget management
  • Experience with progressive delivery, such as canary releases or feature-flag rollouts
  • Experience running Argo CD, Buildkite or CircleCI at scale

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