Outsourced customer care with 24/7 human support for e-merchants.
Onepilot makes outsourcing customer care simple and flexible.
E-merchants use Onepilot to fire up their sales by providing a 100% human, instant and 24/7 answer to their end-users.
Powered with Onepilot tech, our agents turn into support agents and efficiently solve our client’s end users tickets, across all channels.
Multi-channel. Offices in Paris and London. 250+ customers, founded in 2021.
Numerous opportunities are opening up every week and the prospects for development are significant 🚀
The missions within Onepilot are multiple: from account management to sales through product, you will be evolving in a stimulating, fast-paced environment.
A few numbers:
👉 +30m of annual revenues
👉 +5.000,000 tickets already answered
👉 +€17,5m raised with top investors
👉 +100 employees
👉 +2000 agents
You will join a squad of 2 or 3 engineers, technical lead and a product manager. Each squad has a precise scope on different modules of our application. Your daily tasks could look like this:
Collaborate with the product team to specify and plan upcoming features
Contribute to technical evaluation and specification of upcoming features
Implement new features using the best practices (TDD/SOLID…)
Review the code of your teammates to keep the code base clean and share knowledge
Document your work using Notion, Slack channels and FigJam.
With a confirmed level and already 5 years of experience, you have a strong command of web development in general using PHP/HTML/CSS/JS and are capable of transforming a specific need, as defined by a product team (specifications), into concrete code.
We are looking for an experienced developer specializing in our technologies (mainly PHP/Laravel and React.js, though experience with other technologies is welcome) to join Onepilot’s tech team.
Proactive, you demonstrate autonomy and are a source of proposals on a daily basis.
You are capable of driving challenging projects and are seen as a technical leader
Dynamic, you wish to join a new team in a young and fast-growing company. You enjoy change and are adaptable, especially as your group expands.
You appreciate being a pioneer in your field and are ambitious.
You use AI in your work on a regular basis
A pivote role in a fast-paced environment
Competitive salary
Flexible remote policy (hybrid, not fully remote)
HR review twice a year to support your professional growth
MacBook, annual team offsites, all-hands and more!
👉 A video-call with the HR team to better understand your career plan and your fit for the role ~ 30 min
Two choices before the second interview:
- Realise a technical test at home that you will present ~ 2h00
- Select wisely one or two side personal projects you are proud enough to present
👉 A second interview with Baptiste, our Head of Engineering and Sacha, our CTO:
- Discussion of your past experience and what you like about your job ~ 30 min
- Review of your technical test or side projects ~ 15 min
- Discussion about your expectations about your next company, the way you use AI in your work and a Q&A session ~ 30min
👉 A culture fit interview with a Squad Leader Engineer and another pilot from a different team than the technical one.
In short
Founding year
2021
Employees
100
Average age
30
Annual revenue
30M€
Gender
51%
49%