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Solutions Engineer

Permanent contract
New York
Salary: $160K to 220K
Experience: > 5 years

Okta
Okta

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Questions and answers about the job

The position

Job description

  • We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation
  • Solutions Engineers are experienced in using presentations, email, phone, and social media to connect with customers virtually and in person
  • We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to educate Okta’s Customers (from developers to product managers to C-level executives) on best practices throughout their cloud security technology journey
  • Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant who will partner with Commercial Account Executives and have  a passion for technology and the advanced ability to develop, position, and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory
  • Work alongside the Corporate/Expansion (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
  • Understand customer challenges and business issues, and provide product demonstrations to align our solutions with customer needs
  • Answer product feature and technical questions from customers, partners, and Okta colleagues
  • Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and reusable assets with other Solutions Engineers to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows

Benefits

  • Work from home opportunities
  • Health + Wellness
  • Financial Benefits
  • Pay + Incentives
  • Time Off
  • Everyday Living
  • Resources

Preferred experience

  • A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity
  • 5+ years of pre-sales engineering experience, selling SaaS products
  • Exceptional communicator
  • Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
  • An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Confidently dispensing knowledge to highly-skilled and experienced audiences
  • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
  • A bachelor’s degree in Engineering, Computer Science, MIS, or a comparable field is preferred
  • AI & Emerging Tech: Expertise with Agentic AI and LLM-based workflows. You understand the use cases for AI agents, both internal and external, and have familiarity with MCP servers
  • Diagramming experience for user journey flows, complex architecture diagrams, etc
  • Experience in the IAM space

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