Permanent
Fully-remote
Salary: Not specified
> 3 years
Skills we're looking for
Communication skills
Empathy
Collaboration and teamwork
Problem-solving skills
Monday
+1
You'll be part of
Canada
140 employees
Software
Media
Our take
Nylas provides productivity infrastructure solutions for modern software. Over 200,000+ developers use their powerful suite of tools to quickly and securely build productivity features into their applications, resulting in 12 billion+ API requests per day. The number of businesses using their platform is rapidly increasing due to the Nylas infrastructure generating huge operational savings through more productive, secure, and intelligently-automated development cycles. The company has remained focused on scaling its integrated and productivity-driven developer experience as well as furthering its investment in disruptive technologies that automate workflows and seamlessly integrate technologies such as conversational AI, Natural Language Processing (NLP), Optical Character Recognition (OCR), and cross-system intelligent automation.
You'll be working on
- We’re looking for a Product Manager who is going to usher in the new era of integrating with communication data
- We operate with a founder’s mindset. You’ll own outcomes end-to-end, from early discovery through shipping and scaling, with the autonomy to move fast and the judgment to know when to slow down. We share wins, dissect failures, and hold a high bar for what a developer platform can be
- If you’re the kind of person who spots an opportunity on Monday and has a working prototype by Tuesday, you’ll fit right in
- Partner with leadership to define and execute on a particular area of the product portfolio that you own, keeping in line with the broader company objectives of unlocking AI utility, owning the AI agent comms harness, and making Nylas the fastest time to value for AI-based workflows
- Formulate technically complex and nuanced subject matter into clear business value. You can make sense of a deeply technical domain, reason through it, and translate it into a confident business bet
- Roll up your sleeves with Marketing to co-own GTM strategy, shaping how Nylas is positioned in a fast-moving AI landscape, crafting narratives that resonate with developers, and driving execution through launch and beyond
- Deeply understand how developers are building AI-powered applications today: what they’re reaching for, where they’re getting stuck, and where Nylas can become an indispensable part of that stack
- Lead discovery with our developer community and enterprise partners through closed betas, feedback loops, and continuous validation, building what the market needs before they can articulate it
- Own the documentation and launch lifecycle, ensuring every release sets a new standard for developer experience
- Move fast on low-risk problems. Don’t wait when you can act
Benefits
- Retirement plans
- Wellness stipend
- Paid parental leave: 12 weeks parental leave (maternity & paternity)
- Annual learning & development perk
- Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
We're looking for
- You have a builder’s instincts. You don’t wait for a designer to be free before moving on a prototype
- Experience working with APIs, developer platforms, or infrastructure products
- If you’ve operationalized AI-based features or built pipelines in a professional context, even better
- You don’t wait for an engineer to run an audit, you can orchestrate yourself. You know the difference between what requires a specialist and what you can unblock with the right tools and good judgment
- You’re experimenting with tools like Claude Code, Codex, or similar in your own time. You have a nuanced understanding of the AI landscape, concepts such as LLMs, agents, RAG, and embeddings, and can speak to these with depth, not just vocabulary
- You have strong developer empathy. You understand how developers evaluate tools, make build-vs-buy decisions, and think about integrating third-party infrastructure into their products
- Strong communication skills across technical and non-technical stakeholders
- You operate within safe boundaries, but you push those boundaries as far as they reasonably go
- Background in software engineering, technical product development, or demonstrated builder experience inside or outside of work
- You are genuinely plugged into how AI is changing software development. Not because your last job required it, because you’re drawn to it
- 3+ years of product management experience working on technical products
- Experience shipping AI-powered features, workflows, or developer tools
- Experience collaborating closely with engineering teams on requirements, trade-offs, and technical risks
- Problem-led thinking is non-negotiable. You identify and articulate user problems clearly before reaching for solutions. Your work history reflects outcomes, not just output. You can point to metrics that moved, not just features that shipped
- You don’t need to have come from a connectivity or API company, but you need to understand the developer mindset deeply, especially as it’s evolving in the AI era
- Comfort operating with ambiguity and incomplete information
- Experience taking products from 0 → 1 in either a professional or personal capacity
- During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the “what,” “why,” and “how” behind your contributions
How we hire
- Round 1 - The Intro: 30 minute discussion with the Hiring Manager
- Round 2 - The Deep Dive: Take home assignment to be followed by a 60 minute presentation with a panel
- Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the “what, why, and how” behind your best work