Automotive Technical Delegate / Flying Docter MSX International
Services dédiés aux constructeurs automobiles et acteurs de la mobilité.
Permanent
Amsterdam
Remote: Not specified
< 4,5K € a month
< 6 months
Skills we're looking for
Continuous improvement
Technical aptitude
Diagnostic skills
Mechanical skills
You'll be part of
420 employees
Automotive
Average age: 42
Founded in 1993
64%
36%
Revenue: 44M€
🚗 MSX International est une société américaine reconnue dans l’industrie automobile.
Leader mondial de la prestation de services dédiée aux constructeurs automobiles et aux acteurs de la mobilité, MSX combine expertise sectorielle et solutions technologiques pour offrir des services sur mesure à ses clients.
Une offre structurée autour de 7 chaînes de valeur
🔧 VS 1 : Optimisation du diagnostic et de la réparation
🛡️ VS 2 : Administration des garanties et des réparations
🤝 VS 3 : Engagement des consommateurs
🔩 VS 4 : Pièces, accessoires et prestations de service
📈 VS 5 : Performance commerciale
🎓 VS 6 : Solutions pour la formation
📊 VS 7 : Business analyse
⭐ Les 3 piliers fondamentaux de MSX
Expertise et Agilité
Passion et Engagement
Esprit d’équipe et Autonomie
Ces valeurs sont au cœur de la réussite des équipes et de la qualité des missions menées.
You'll be working on
Company Description
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.
Job Description
Automotive Technical Delegate / Flying Doctor
Field-position | Full-time | Hybrid
We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues.
You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs.
What you’ll do
- Support dealerships and repairers on-site and remotely
- Diagnose and resolve complex electrical, electronic, and drivability faults
- Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
- Identify root causes using wiring diagrams and technical documentation
- Support both individual cases and wider technical issues across fleets
- Create clear technical reports and case updates
- Coach technicians and provide hands-on guidance
- Feed recurring issues into continuous improvement
We're looking for
- Strong experience in automotive diagnostics / technical support / workshop or field service
- Proven ability to fix complex electrical/electronic faults
- Hands-on use of OEM diagnostic tools
- Confidence reading wiring diagrams and technical documentation
- Experience working with workshops, engineering, or technical teams
- Ability to support and guide technicians
- Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background
Technical knowledge
- Modern vehicle systems: powertrain, ADAS, body electronics
- Networks: CAN / LIN / FlexRay
- Diagnostic methods: root cause analysis, guided diagnostics, flashing
Language
- Working proficiency in Dutch and English required (written and spoken)
What we offer
- Hybrid working (field + home office)
- 26 days of paid time off
- Pension, health & wellness programs
- Development opportunities
- Working in international envoirmentment direclty for OEM
Additional Information
MSX International | Automotive & Mobility Business Solutions
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Key figures
In short
Founding year
1993
Employees
420
Average age
42
Annual revenue
44M€
Gender
36%
64%
